People Ops Apprentice at Mirakl · Bordeaux

About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information, visit www.mirakl.com. Mirakl in Numbers: 🗓️ Founded in 2012 | Member of French Tech Next40 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success 🏆 Get Things Done:  We prioritize action and efficiency for impactful results 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture 🤝 Satisfy & Empower Clients: We're committed to our clients' success This is a 12-month apprenticeship starting in September 2026, based in our Bordeaux office. The Team You'll Join You'll be part of our People Operations team led by Mathilde Fontaine, People Ops Manager. On the EMEA zone, you'll be working on a scope of 700 Mirakl workers, based in 8 countries. Your Impact Own end-to-end onboarding processes for employees and apprentices in France and internationally, ensuring a smooth experience from day one Prepare variable payroll elements across France (400 employees), the UK, Spain, and Germany, and coordinate monthly health insurance checks and medical follow-ups for France-based employees Serve as a key point of contact for employees on day-to-day HR matters — from leave and absence management to administrative requests — ensuring rigorous follow-up within the team's SLAs Maintain accurate, up-to-date employee data across our HRIS and coordinate key milestones across the employee lifecycle with managers and internal stakeholders Contribute to the continuous improvement of our HR processes and service quality, with a focus on automation and efficiency What You'll Bring to the Role Currently pursuing a Master's degree (Bac+4/5) in HR, Employment Law, Management, or a Business School with an HR specialization A first experience in generalist HR (internship or apprenticeship) and a solid grounding in French employment law fundamentals and core HR processes Prior exposure to an HRIS (BambooHR, Lucca, Personio, Workday, or equivalent) is a plus Experience in an international or high-growth environment is an advantage Skills Highly organized, rigorous, and naturally discreet — you handle sensitive information with care Strong command of Google Workspace, especially Google Sheets (advanced formulas, pivot tables, data analysis) Genuinely service-oriented: you care about making people's work lives easier Collaborative team player who thrives in a fast-paced, international environment Curious about HR data, automation, and no-code tools Tools Used Lucca, BambooHR, Silae (outsourced payroll), Siit, Dust (AI & automation), Google Workspace Languages French: Native or full professional proficiency English: Full professional proficiency Our Hiring Process We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application; this helps us make the best possible assessment and get back to you as quickly as possible. AI-powered screening conversation (10 min) with Emma, Mirakl's AI Talent Ambassador, to explore your background and motivation for the role. You will need to complete this step within 3 days, otherwise we won't be able to move forward with your application Phone screening with our recruiter to discuss your profile and expectations Two interviews to meet your future manager and a future colleagues. You'll become familiar with the STAR method and structured interviews Welcome to Mirakl! We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.