Common Area Cleaner/Houseperson at Minor… · Maitland

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Avani Cypress Lakes Resort is excited to expand our housekeeping department, with multiple full-time opportunities now available for Common Area Cleaners/Houseperson.

The Housekeeping department is integral to ensuring guest satisfaction, maintaining productivity, and upholding the high standards of cleanliness and presentation set by Minor Hotels. The Common Area Cleaner involves servicing, cleaning, and maintaining shared guest areas throughout the property.

We are seeking a reliable, hardworking and motivated Houseperson to join our Housekeeping team. The Houseperson plays an important role in supporting the daily operations of the Housekeeping department, ensuring room attendants have the supplies they need and that the property runs smoothly.

Key Responsibilities Include:

• Maintain the cleanliness, presentation, and hygiene of all guest-facing and housekeeping areas to the highest standards.
• Deliver clean linen, towels, amenities, and housekeeping supplies to guest rooms and designated storage areas, while collecting and disposing of used linen and waste.
• Restock and maintain housekeeping cupboards, storerooms, and work areas, ensuring they are clean, organised, and adequately supplied at all times.
• Assist guests and team members by responding promptly to requests and supporting room attendants with the movement of linen, supplies, and equipment.
• Operate cleaning equipment and use cleaning products safely and effectively, following all workplace health, safety, and environmental procedures.
• Report maintenance issues, damaged equipment, and safety hazards in a timely manner to support a safe and well-maintained property.
• Work collaboratively with the Housekeeping team to achieve daily operational goals while delivering exceptional guest service and maintaining positive working relationships.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday.

Please note, this is a physically demanding role requiring regular heavy lifting, manual handling of bins and equipment, and movement of bulky items.

Hourly Rates (excluding superannuation):

Monday - Friday: $26.44 per hour

Saturday: $33.05 per hour

Sunday: $39.66 per hour

Qualifications

Successful candidates will have:

• Previous experience in a resort or hotel environment is highly regarded.

• Strong attention to detail and a commitment to maintaining high cleanliness standards.

• Ability to work effectively both independently and as part of a team.

• Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.

• Professional and clear communication skills to interact with guests, team members, and contractors.

• Strong time management skills and ability to prioritise tasks efficiently.

• A positive and proactive attitude with a strong work ethic.

• Availability to work flexible hours, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.