Quality Assurance Manager - 10 Month… at Minor Bros… · Dunnville

Job Description: Quality Assurance Manager – 10 Month Contract

Position Overview:

Reporting to the Director of Minor Bros. Animal Health & Nutrition Operations, the position of Quality Assurance Manager is responsible for all aspects of quality assurance and control and regulatory compliance. This role is a key member of the operations team at Minor Bros assisting in efficient operations. We are in pursuit of quality products and services and always striving to make things better.

Key Responsibilities:

Quality Assurance & Control:

· Oversee all aspects of the quality system daily.

· Monitor receiving process for incoming ingredients, ensuring data is accurate and quality checks are completed.

· Oversee housekeeping and cleanliness of the facilities.

· Manage inventory of testing supplies and ensure proper operation of testing equipment.

· Process feed/ingredient samples for lab. testing and maintain the annual sampling schedule.

· Oversee any quality/customer complaints completing corrective actions as required.

· Support MBCL on quality issues with product knowledge.

· Manage the ongoing evaluation of ingredient suppliers. Working on performance improvements where required.

· Oversee all quality related training.

Feed Safety & Regulatory Compliance:

· Review and maintain feed tags for compliance with CFIA regulations.

· Ensure adherence to CFIA and FeedAssure regulations, including preparation and completion of the annual internal and external audit process.

· Complete annual HCCAP FeedAssure requirements, ensure all reviews, drills, validations and activities are completed.

· Develop and implement corrective actions as required.

· Continually monitor finished product quality

· Review and maintain necessary records as part of the Feed Safety Program.

· Ensure proper retention of records according to CFIA, MTO, TDG, and CRA regulations.

· Manage record verification and retention for HACCP and CFIA annual audit requirements.

Customer Service and Order Processing:

· Support order desk activities, providing support and direction for product inquiries, processing customer orders, invoicing and other customer service responsibilities.

· Verify prescriptions match all requirements.

· Assist with potential customers on feed specifications and approval process.

· Provide customer support for wholesale customers.

Operations and Inventory Management:

· Provide support for operations processes as a bridge between the purchasing, warehouse, maintenance and production teams.

· Perform formulation changes and updates, labelling updates, coordinate with nutritionists and work with Ingredient Purchaser and Mill Manager on necessary adjustments to ingredient inventory and current process.

· Collaborate on cost savings initiatives, optimizing processes to improve efficiencies.

· Lead Mill H&S activities.

· Maintain training matrix and co-ordinate ongoing training classes.

· Support for ODOO product setup and pricing.

· Collaborate with software and mill teams for implementation and testing of ODOO and mill software integration.

· Assist with inventory management and physical inventory counts in the mill.

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Data Management:

· Complete quality and Health and Safety data tracking, trend analysis and KPI reporting for daily, monthly, and yearly functions. Co-ordinate improvement actions.

Experience and Skills include:

· Post secondary diploma and or 2-3 years of work experience in compliance, quality systems, and regulatory practices, preferably in the agriculture industry.

· Proficient in Microsoft Office Applications

· Feed safety experience.

· Internal auditing experience.

· Data analysis experience required

· Strong customer service and communication skills.

· Excellent multi-tasking, organizational, time management and attention to details skills.

· Strong team player with the ability to work under minimal supervision

· Experience with regulatory bodies and compliance agencies required.

Pay: From $52,500.00 per year

Work Location: In person