Cloud Solution Architecture Manager-Azure at Microsoft · Brasília

Overview
Microsoft's mission is to empower every person and every organization on the planet to achieve more. Within the Customer Success Unit (CSU), the Cloud Solution Architect (CSA) team plays a central role in helping our customers accelerate Microsoft Azure adoption, unlock business value, and solve the most complex technical challenges in the cloud.
The Sr CSA Manager leads a high-performance team of cloud solution architects, combining deep technical expertise in software engineering and development with strong people leadership and the ability to manage multiple concurrent projects. This professional is responsible for developing talent, ensuring technical excellence across deliverables, and translating the organization's strategy into concrete outcomes for customers and the business.

Responsibilities
People Leadership and High-Performance Team Management
Lead, engage, and develop a team of Cloud Solution Architects, fostering a high-performance, collaborative, and continuously growing environment.
Attract, hire, and retain technical talent, with a focus on retention, career development, succession, and diversity and inclusion.
Apply the Microsoft leadership model (Model – Coach – Care), leading by example, coaching the team, and genuinely caring for people.
Manage the full performance cycle consistently: set clear goals, provide continuous feedback, conduct reviews, and recognize results.
Foster a culture of growth mindset, continuous learning, and accountability for results.
Technical Leadership in Software Engineering and Development
Apply deep knowledge of software engineering and development to guide architecture decisions, coding best practices, quality, and scalability.
Act as the team's senior technical reference, reviewing cloud (Azure) solution architectures and supporting complex technical engagements with customers.
Ensure engineering excellence across deliverables: development standards, automation, DevOps, security, and reliability.
Keep the team current on new technologies, cloud services, and engineering trends, promoting ongoing technical enablement.
Multi-Project and Delivery Management
Lead multiple projects and technical engagements simultaneously, balancing priorities, deadlines, and team capacity.
Plan and prioritize resources, dependencies, and risks across projects, ensuring delivery within agreed scope, timeline, and quality.
Provide visibility into status, risks, and outcomes to technical and executive stakeholders through clear, concise communication.
Establish processes and mechanisms that increase the team's delivery predictability and efficiency.
Customer and Business Impact
Drive Azure consumption and adoption, connecting technical delivery to customers' business objectives.
Build trusted relationships with customers' technical and executive stakeholders.
Serve as the technical and management escalation point for critical situations.
Cross-Functional Collaboration
Work seamlessly with sales, product engineering, partners, and other Microsoft teams (One Microsoft).
Contribute to knowledge sharing and best-practice exchange across teams and regions.

Qualifications
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
This role requires proficiency in written, reading, and conversational Brazilian Portuguese and English.
Additional or preferred qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
6+ years experience working in a customer-facing role (e.g., internal and/or external).
6+ years experience leading technical projects, teams, or functions.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Experience with agile methodologies, DevOps, and modern engineering practices.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Insights from previous hires
Top skills: Business, Architecture, Analytics, Administration, Cloud Computing, Budgeting, Automation, Artificial Intelligence (AI), Microsoft Power BI, Microsoft Fabric
Common previous titles: Senior Solution Architect, Cloud Solution Architect, Engineer Senior, Specialist, Digital Specialist, Senior Tech Support Engineer, Tech Support Engineer, Strategic Account Executive, Senior Technical Trainer