Sales Associate (Trainer) at MFA Oil in Columbia, MO

Overview
Sales Associates perform operational duties necessary to keep the Break Time convenience store clean and well stocked while following all company policies and procedures to ensure proper and efficient operation during the scheduled shift. They are energetic individuals who believe it only takes a moment to make your day better.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

As a Break Time Sales Associate, a typical day might include the following:
• Working with customers —consistently and courteously greet and thank each customer; provide fast and friendly customer service; handle complaints quickly and courteously; conduct accurate and efficient transactions
• Merchandising and sales—perform all merchandising activities including proper pricing, knowledge and implementation of promotions and sales, suggestively sell to customers, proper vendor check in, keep all merchandise stocked, clean, fronted, and faced (including the cooler); maintain store cleanliness
• Communication —maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of the store operations
• Working closely with management—successfully complete company training programs; help train new employees on company policies and procedures
• Teamwork—work as a team to adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Working with technology – learn and utilize the store’s technology; perform mathematical calculations to make change, complete shift reports, and count product
• Other duties as assigned
Job Requirements
This job might be for you if you meet the following requirements:
• Friendly, customer service-oriented person with an enthusiastic personality who enjoys a fast-paced work environment
• Flexible availability to work weekends and holidays
• Reliable transportation to work
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds, and to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to perform mathematical calculations in order to make change, complete shift reports, and account for numbers of products during vendor check in
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery
• Willingness to occasionally ascend and descend ladders to handle inventory or products
• Ability to perform these duties and others as assigned, with accuracy, and minimal supervision
All items shown above are requirements for the position. In addition, Break Time employees must be 18 years of age with legal authorization to work in the United States. All Break Time employees are expected to adhere to policies, procedures, and expectations by following company checklists, following posted work schedule and proper time recording procedures, and assisting in training others. Break Time employees must meet all company requirements, including successful pre-employment drug screening and criminal background checks, ability to exchange accurate information with Break Time customers in English, and ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.

ABOUT MFA PETROLEUM COMPANY
MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.
MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.
BENEFITS
Our benefits are designed to invest in you! We offer a comprehensive benefits structure for variable-hour positions including competitive wages; paid time off and paid company holidays; the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives; and an employee assistance program. Employees have access to healthcare benefits once eligibility criteria are met.
OUR CULTURE
The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.
• Put Customers First
◦ Respect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with.
◦ Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services.
◦ Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time.
• Be Tenacious
◦ Give Your Best – Always give your best effort and seek to improve every day.
◦ Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.”
◦ Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
• Lead by Example
◦ Do the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction.
◦ Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company.
◦ Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team.
GROWTH & DEVELOPMENT
We believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.