Medical Secretary at Mercy Health in Limerick, County Limerick, IE

Bon Secours Health System has a rich history in Limerick, beginning with the acquisition of Barringtons Hospital on George’s Quay in 2017. While the site has served the community well, its limitations led to our vision for a new, state-of-the-art facility to better serve the growing healthcare needs of the region.

In 2021, we took the next step towards this vision by breaking ground on the new Bon Secours Hospital Limerick in Towlerton, Ballysimon, with an investment of €190 million. This new hospital is now open and provides advanced medical and surgical care in a modern, sustainable setting.

As part of Ireland’s largest private hospital group, Bon Secours Health System operates across the country, with over 4,000 staff members and a commitment to delivering compassionate, world-class healthcare. This new hospital in Limerick forms a key part of our ongoing investment in healthcare infrastructure, supporting our mission to provide advanced medicine and exceptional care to our patients. The hospital offers a wide range of specialist services, from cardiology to ophthalmology, and will play a pivotal role in enhancing healthcare provision in the Mid-West.

We are still recruiting exceptional people to join our team as we continue to expand our services at our new state-of-the-art hospital.

Click Hereto learn more about working at Bon Secours Hospital Limerick.

Exciting Career Opportunity!

Medical Secretary

Full-time (35 hours per week) | Permanent

Remuneration: €36,470 - €56,018 dependent on relevant experience.

We currently are recruiting for a number of Medical Secretary posts for our Limerick Hospital.

The Purpose of This Role:

The successful candidates will be responsible for ensuring the booking & admission process is a seamless experience for the patient, the hospital and the Consultant and reflective of an environment where quality, respect, caring and compassion are at the centre of all we do.

Candidate Criteria:

Education

• Leaving Certificate or equivalent
• Proficient in Microsoft Office Suite
• QQI / Fetac Level 5 or equivalent Medical Secretary / Medical Administration qualification

Key Responsibilities:

• Manage telephone communication ensuring all calls are received and recorded, by taking accurate written messages and dealt with within an appropriate time frame.
• Deal with queries from service users including patients and their families, in a manner that is consistent with hospital policies and procedures whilst demonstrating understanding, empathy and discretion.
• Deal with com,plex incoming post/faxes bringing information to the attention of the Consultant and processing as directed.
• Ensure the timely processing of all patient related information, including clinic letters, reports, referrals, appointments, admissions, and all, general enquiries.
• Ensure that all correspondence is handled within the required timeframes.
• To be responsible for booking all appointments, coordinate theatre bookings and manage changes, cancellations as required.
• Check and verify theatre lists where appropriate.
• Liaise with the CNM2 for theatre scheduling, generating theatre lists and booking procedures.
• Handle all / any outstanding invoices for patients, insurers or third parties to ensure prompt payment.
• Maintain the diaries of consultants, organising meetings, leave arrangements etc.,
• You will ensure that patient and practice confidentiality is respected at all times.
• You will be required to work within the guidelines & instructions for inputting & retrieving information from the Patient Management Systems.
• To be responsible for managing allocated Public Waiting List initiatives as required.
• Manage as appropriate the surveillance register to include monitoring and booking surveillance patients as directed by the consultant / hospital.
• Ensure all necessary paperwork is completed and enter details onto the appropriate patient management systems as defined by the hospital minimum data set.

Experience

• Excellent secretarial and organisational skills

• At least 2 years previous experience in a similar role

• Knowledge of medical terminology desirable

• Experience in Dictatyping

• Experience in Diary Management

• A general knowledge of private health insurance claims and billing

• Experience in the use of Patient Management Systems

• Knowledge in the management of Confidential Patient Information

• Cash Handling experience

To Apply: Please submit your CV via workday by the 03rd August 2026

Informal Inquiries: please contact Brid Foley Relationship Manager Consultants Practice bfoley@bonsecours.ie

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process.