German Speaking Travel Representative | Tourism… at Mercier… · Sofia

German Speaking Travel Representative | Tourism Industry

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class opportunities across a wide range of industries. With a strong presence in the European market and a proven track record of successful placements, we pride ourselves on delivering tailored staffing solutions that benefit both our clients and the professionals we represent. At Mercier Consultancy Group, we don't just find you a job — we help you build a career.

Job Overview

Mercier Consultancy Group is currently seeking a motivated and customer-focused German Speaking Travel Representative to join a dynamic team operating within the Tourism industry, based remotely in Greece. This is a fantastic opportunity for German-speaking professionals who are passionate about travel, hospitality, and delivering outstanding customer experiences to holidaymakers and travellers. If you are looking for German-speaking jobs that combine your love for tourism with a rewarding international lifestyle, this German Speaking Travel Representative | Tourism Industry position in Greece could be the perfect next step in your career.

Key Responsibilities

• Serve as the primary point of contact for German-speaking travellers, providing expert assistance and support throughout all stages of their journey within the tourism sector.

• Handle inbound and outbound communications via phone, email, and live chat, addressing travel-related queries, booking changes, and general tourism enquiries with professionalism and care.

• Assist clients in planning and managing their travel itineraries, including accommodation, excursions, transfers, and destination information, ensuring a seamless and memorable experience.

• Resolve complaints and escalate complex tourism-related issues efficiently, maintaining a high standard of customer satisfaction at all times.

• Provide accurate, up-to-date information on travel destinations, local attractions, visa requirements, and health and safety regulations relevant to the tourism industry.

• Collaborate closely with internal teams, tour operators, and travel partners to ensure smooth coordination of services and fulfilment of client expectations.

• Maintain detailed records of client interactions, bookings, and case resolutions within the company's CRM system, ensuring full compliance with data protection standards.

• Actively contribute to team performance targets and quality benchmarks, supporting a culture of continuous improvement within the tourism customer service environment.

• Native or fluent German language skills (both spoken and written) are essential for this role — all client interactions will be conducted in German.

• A valid EU passport is mandatory for employment eligibility.

• Previous experience in customer service, travel consultancy, or the broader tourism and hospitality industry is highly advantageous.

• Strong communication and interpersonal skills, with the ability to empathise with clients and deliver solutions in a calm, confident, and professional manner.

• Comfortable working in a remote environment with a reliable internet connection, self-discipline, and strong time management abilities.

• Proficiency in English is an asset, as internal communications and documentation may be conducted in English.

• A genuine passion for travel, tourism, and delivering exceptional customer experiences is highly desirable.

What We Offer

• Competitive Monthly Salary reflective of your skills and experience in the tourism industry.
• Fully Paid Training to ensure you are thoroughly prepared for your role as a German Speaking Travel Representative.
• Comprehensive Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package, including round-trip flight, airport transfer, and hotel accommodation upon arrival in Greece.
• Monthly Performance Bonus rewarding your dedication and outstanding results.
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional financial stability and reward.
• Ongoing career development opportunities within a leading international consultancy and the wider tourism sector.
• And Much More...

Life in Greece

Relocating to Greece means embracing one of the most enviable lifestyles in all of Europe. Greece is celebrated for its breathtaking Mediterranean landscapes, crystal-clear turquoise waters, and over 300 days of glorious sunshine each year. Whether you find yourself wandering through the historic streets of Athens, exploring ancient ruins that shaped Western civilisation, or unwinding on one of the world's most beautiful coastlines, Greece offers an unparalleled quality of life that is both inspiring and deeply fulfilling. For anyone seeking German-speaking jobs abroad, Greece presents a truly exceptional backdrop for both professional growth and personal adventure.

Beyond its natural beauty, Greece is renowned for its warm hospitality, vibrant culinary scene, and rich cultural heritage that captivates residents and visitors alike. The cost of living in Greece is highly competitive compared to other Western European destinations, allowing you to enjoy a premium lifestyle without compromise. From fresh Mediterranean cuisine enjoyed at a taverna by the sea to lively festivals and a thriving social scene, Greece makes every day feel like a holiday. For German-speaking professionals seeking a meaningful career in the tourism industry combined with an extraordinary way of life, the German Speaking Travel Representative | Tourism Industry position in Greece truly represents an opportunity not to be missed — and Mercier Consultancy Group is here to make your transition to Greece as smooth and exciting as possible.

How to Apply

Are you a German-speaking professional ready to take your career in the tourism industry to the next level while enjoying the extraordinary lifestyle that Greece has to offer? Do not miss this incredible opportunity to join a world-class team and represent a premium brand in one of Europe's most sought-after destinations. We encourage all qualified candidates to click Apply Now and submit their application today — our dedicated recruitment team at Mercier Consultancy Group will be in touch promptly to guide you through the next steps. Your new chapter in Greece begins here, and Mercier Consultancy Group looks forward to welcoming you on board.