French Customer Care for Consumer Endproducts |… at Mercier… · Sofia

Are you someone who speaks French, and you're looking to move abroad? Mercier Consultancy is excited to offer a fantastic opportunity for French Speaking Customer Care Representatives willing to represent various Consumer End-products from Bulgaria.

This unique opportunity allows you to work and live in a vibrant environment for a leading concern committed to equal employment opportunities for everyone, and ensuring exceptional customer service to brands worldwide.

Key Responsibilities

• Deliver professional and timely customer support in French.

• Assist customers with product information, order management, and issue resolution.

• Maintain accurate documentation of customer interactions in CRM systems.

• Resolve complaints effectively, ensuring customer satisfaction and retention.

• Collaborate with internal teams to improve customer service processes and resolve complex issues.

• Exceptional fluency in French (both written and spoken) is essential.

• A minimum English proficiency level of B2 is required.

• Strong communication skills and attention to detail.

• Strong problem-solving abilities and customer-oriented mindset.

• Willingness to relocate to Greece and adapt to a multicultural work environment.

• Competitive Monthly Salary,

• Fully Paid Relocation Package,

• Work in a positive international environment

• Fully Paid Training

• Health Insurance

• And many more benefits!