People Manager at McDonald's in Newton Aycliffe, England, GB

Come join the McDonalds ExperienceLooking for a role where your positivity, attention to detail, and teamwork make a real impact? At McDonald's, we're not just serving food, we're creating moments. As a People Manager, you'll play a pivotal role in shaping the workplace culture and driving initiatives that strengthen team engagement, while supporting the implementation and embedding of leading-edge people systems within our restaurants to enhance the employee experience whilst protecting and promoting our Brand.This role requires availability to work shifts across various days and times. To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings. Please only apply if you are able to meet these requirements.What We Stand ForAt McDonalds, our employees are at the heart of everything we do. McDonalds is built on five core values:Serve, Inclusion, Integrity, Community, and Family. These values guide how we work together, how we treat our customers, and how we support each other. Were committed to creating a safe, respectful, and inclusive workplace where opportunity is open to all.What does a day as a People Manager look like?Your role will be operational with the ability to analyse information to inform actions to support the People Metric. As part of the wider operations team, you will lead on the people initiatives of the business. Your customers will range from staff in the restaurants, Business Managers, Consultants to outside contacts like recruitment sources, schools & colleges. Key Responsibilities include:Manage workforce planning and recruitment, including ATS oversight and external campaign partnershipsImplement people systems such as onboarding, performance reviews, and training across restaurantsLead people development strategies and foster a culture of wellbeing and engagementUse listening strategies and data insights to inform strategic reporting and drive people-focused initiativesMonitor trends and ensure compliance with employment law and internal policies (e.g. Absence, Discipline, Right to Work, Working Time Regulations, GDPR)Respond to people queries with up-to-date legislative knowledge, using initiative and problem-solving in daily interactionsLead by example in promoting a positive and inclusive workplaceAct with integrity and professionalism, take ownership of your personal development, attend and host meetings, conduct investigations and disciplinary processes, and support with ad hoc tasks as requiredPosition Requirements:This position is open to people who have experience of managing people matrix while leading teams within the retail, hospitality, business or a customer focused environment. Were looking for individuals who:Demonstrate strategic thinking and execution skills to design and deliver initiatives that support the cultural journeyDetail-oriented, curious, and resilient, with the confidence to challenge constructivelyMaintains discretion and professionalism when handling confidential and sensitive informationSelf-motivated and able to work independently with minimal directionProficient in Microsoft Word, Excel, PowerPoint, Teams, and OutlookCommunicates effectively with strong written and verbal skillsWhats in it for you?We offer a rewards and benefits package designed to support you both at work and beyond, including:Skills for life Learn transferrable skills that will help you grow, whether youre full or part time.Employee Assistance Programme Access counselling, mental health support, and helpful resources whenever you need them.Exclusive discounts Save on shopping, travel, gym memberships, and more.Premium pay for some overnight hours Extra reward for some of those late-night hours.Recognition and rewards From Employee of the Month to long-service awards, we celebrate your contributions.Free meals on your break Choose a meal from our restaurant menu while you recharge. (Can differ depending on location)Career development Opportunities for career growth through, training, clear progression pathways and apprenticeships to help you build your future.And many other great benefits specific to your restaurant.Additional role information: