Commercialisation Specialist at Mastercard · Harrogate

Commercialisation Specialist

Location: Harrogate, England (Vocalink)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Commercialisation Specialist

Role Purpose
The Product Commercialisation Specialist will help bring products and propositions to market, support customer engagement and turn ideas into commercial opportunities. This development-focused role is suited to someone looking to build practical experience in product commercialisation and business development.

Working across product, commercial and customer-facing teams, the successful candidate will coordinate activities, contribute insight and progressively manage smaller opportunities. The role provides broad experience of the commercialisation lifecycle and the opportunity to contribute to customer value and business growth.

Key Responsibilities
Coordinate go-to-market activities (not exclusive to but including support for marketing, events), keeping plans, actions and stakeholders aligned.

Prepare customer materials, participate in discussions and manage follow-up actions.

Research customers, markets and growth areas, translating findings into useful insight.

Identify, assess and help qualify commercial opportunities.

Manage smaller opportunities or defined workstreams with guidance from senior colleagues.

Maintain accurate pipeline information, including actions, owners and next steps.

Monitor delivery, escalating risks or delays and supporting timely resolution.

Create clear customer presentations, proposals and commercial briefings.

Use customer feedback and market insight to improve propositions and go-to-market plans.

Report progress, impact and lessons from commercialisation activity.

Build effective relationships that support shared priorities and delivery.

Candidate Profile
Someone looking to build their career in product commercialisation or business development.

A proactive, curious and commercially minded approach.

Strong written and verbal communication skills.

Good organisation and attention to detail, with the ability to manage competing priorities.

An interest in customer needs, market dynamics and product value.

Confidence working with data and maintaining accurate records.

A collaborative approach and the ability to build positive working relationships.

The initiative and adaptability to learn quickly in a changing environment.

Experience and Qualifications
A degree or equivalent practical experience is desirable.

Relevant practical experience or transferable skills are desirable; candidates from varied educational and career backgrounds are encouraged to apply.

Experience gained through an internship, placement, entry-level role, customer-facing position, volunteering or business project would be beneficial but is not essential.

Awareness of sales, business development, product management or go-to-market activity would be advantageous, but motivation and willingness to learn are more important.

What This Role Offers
Experience across the product commercialisation lifecycle.

Exposure to colleagues across product, commercial and customer-facing teams.

The opportunity to contribute to visible growth initiatives.

Guidance from experienced colleagues and increasing responsibility as capability develops.

Development of transferable skills in product management, commercialisation and business development.

Success in the Role
Success will be measured by the effective coordination of go-to-market activity, accurate pipeline information, timely progression of opportunities and high-quality commercial materials. The successful candidate will also build trusted relationships and use customer and market insight to support team priorities.

We welcome applications from candidates with a range of backgrounds and experiences and are committed to providing reasonable adjustments throughout the recruitment process.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.