Medical Records Coordinator at Mass General Brigham in Portsmouth-NH

Medical Records Coordinator

Location: Portsmouth-NH · Hybrid

Site: Mass General Brigham Medical Group New Hampshire and Maine, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are seeking a full-time (40 hours/week) Medical Records Coordinator to support Wentworth Health Partners practices. This role consists of 8-hour shifts, Monday through Friday, scheduled between 7:00 AM and 5:00 PM.

The Medical Records Coordinator will be responsible for preloading and organizing patient information within the EPIC system. This includes reviewing and entering comprehensive patient data for all new patients within the Wentworth-Douglass organization, such as medical history, immunizations, and other relevant clinical documentation. The role requires a high level of accuracy and attention to detail when preparing and updating patient charts.

This position is primarily focused on data entry and chart preparation, with minimal phone interaction, limited to occasional communication with internal offices as needed. Qualified candidates should have prior experience in a healthcare or medical office setting, along with a basic understanding of medical terminology. Experience with Epic or a similar EMR system is strongly preferred.

This role requires an initial up to 90-day onsite training period in Portsmouth, NH. Upon successful completion of training, the position will transition to a fully remote work environment.

Summary:
Responsible for managing and organizing patient medical records and ensuring the accuracy, confidentiality, and accessibility of the information in order to maintain a well-functioning healthcare system and provide efficient patient care.

Does this position require Patient Care? No

Essential Functions
-Oversee the creation, collection, maintenance, and retention of patient medical records.
-Develop and implement effective systems for organizing and indexing medical records.
-Retrieve medical records as needed for patient care, research, billing, or legal purposes.
-Enter patient information into the hospital's electronic health record system, including demographic data, medical history, diagnoses, procedures, and treatment plans.
-Strictly adhere to privacy regulations (e.g., Health Insurance Portability and Accountability Act - HIPAA) and maintain patient confidentiality.
-Review medical records regularly to identify and address any discrepancies or errors.
-Process requests for the release of medical records to authorized individuals or organizations while ensuring compliance with legal and regulatory requirements.
-Provide training and support to hospital staff regarding medical record documentation best practices, privacy regulations, and proper use of EHR systems.

Education
High School Diploma or Equivalent required

Associate's Degree Health Information Management preferred

Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Medical Records Experience 1-2 years preferred

Hybrid

67 Corporate Drive

40

Regular

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1812 Wentworth-Douglass Physician Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework