Marshall Motor Group→
Service Administrator at Marshall Motor Group in Fareham
Job Description
About The Role
Marshall Mercedes-Benz Truck + Van Fareham
Basic Salary £30,783 | 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to exclusive shopping and lifestyle perks.
Full-time | 45 hours per week
Keep Our Aftersales Operation Running at Its Best
Are you an organised and customer-focused administrator looking for your next challenge? Do you thrive in a fast-paced environment where no two days are the same?
At Marshall Mercedes-Benz Truck & Van Fareham, we're looking for a proactive Service Administrator to become an integral part of our busy Aftersales team. This is a fantastic opportunity to join one of the UK's leading automotive retail groups, supporting a premium commercial vehicle brand while developing your career within a supportive and professional environment.
As the backbone of our service department, you'll play a key role in ensuring our customers receive a first-class experience from start to finish. Working closely with Service Advisors, Technicians and the wider Aftersales team, you'll help keep our workshop operating efficiently while delivering exceptional administrative support.
- You’ll ensure all service department admin tasks are completed accurately and in a timely manner.
- You’ll contribute to marketing activity for products and services and maintain relationships with internal and external stakeholders.
- You’ll stay on top of your workload through careful planning and time management, always maintaining a positive and professional approach.
- Someone with previous experience in an administration role; dealership experience is desirable but not essential.
- Someone with good Microsoft Office skills and attention to detail.
- Someone who is well-organised, calm under pressure, and focused on delivering excellent service both internally and externally.
- Most importantly, someone who’s positive, eager to learn, and ready to make a real impact as part of our team
We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.
- Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
- Career development: Ongoing manufacturer training and development pathways across the Group.
- Financial security: Life insurance, contributory pension.
- Exclusive perks: Discounts and rewards via a dedicated employee platform.
- Referral bonuses: Up to £2,000 for successful referrals.