Guest Relations Coordinator - $20/hr… at Marriott… · Lahaina

GUEST RELATIONS COORDINATOR - $20/HR +COMMISSIONS + TRAINING PAY* + $1,000 INCENTIVE* POTENTIAL Location: The Westin Ka'anapali Ocean Resort Villas Hourly Rate: $20.00 $20.00/hr + commission + up to $300/week additional training pay* for the first 10 weeks only Currently offering $1,000 Incentive* bonus • Additional terms and conditions and exclusions apply.  Please contact Talent Acquisition Manager, Kristal McLaren at kristal.mclaren@vacationclub.com for additional details and requirements related to incentive bonus eligibility. Are you looking for a place where meaningful moments are made together?     We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.    Where great benefits lead to a life fulfilled.  • Competitive Pay  • Medical/Dental/Vision/401K opportunities  • Travel discounts  • Credit Union Membership  • Tuition Reimbursement  • Professional Counseling & Family Support  • Growth and Development Opportunities  *Benefit eligibility will vary by position    As a Coordinator Customer Relations, a typical day will include:   • Communicates with preview tour customer via telephone before their scheduled arrival and tour date.   • You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.  • Provides detailed information about property amenities.   • Engages customers in conversation regarding their stay, property services, and area attractions/offerings.   • Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival.   • Addresses customers' service needs in a professional, positive, and timely manner.     Guest Experience and Company Standards  • Welcome and greet guests and anticipate and address their needs.  • Interact with colleagues and guests professionally and promptly.  • Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.  • Always follow company policies and safety procedures.    To Become a Coordinator Customer Relations:   • Available to work a flexible schedule to include weekends and holidays.  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.   Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.