Food & Beverage Supervisor at Marriott… · Melbourne

Banqueting at The Ritz-Carlton, Melbourne

Rising 80 stories above the city, The Ritz-Carlton, Melbourne is an elevated luxury retreat offering breathtaking views across Melbourne, Port Phillip Bay, and the surrounding ranges.

The hotel features 2,781 square metres of sophisticated conference and event space set across two levels, positioning it as one of the city’s most striking destinations for meetings and events. At its centre is the Grand Ballroom—an architectural showpiece featuring seven‑metre‑high ceilings, twelve sculptural chandeliers, and a dramatic floor‑to‑ceiling feature window.

With ten versatile event rooms, seven dedicated breakout spaces, and capacity for up to 958 guests, the property provides a dynamic and flexible environment for conferences, celebrations, and high‑profile gatherings in the heart of Melbourne’s CBD.

Key Responsibilities:

• Join our Ladies and Gentlemen and supervise the preparation of event & meeting spaces, tending bar and serving platters of food.
• Support Food and Beverage operations during times when there is limited or no Event activity
• Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
• Supervise the execution of event arrangements to exceed guest expectations
• Supervise food and beverage venue operations and help lead the service team when there is limited or no event activity.
• Understand guest requirements and deliver service excellence throughout each guest interaction
• Lead the banquets team with support of the Director of Events, Banquets Manager and Assistant Banquets Manager.
• Be an empowering leader by providing motivation and support to your department’s Ladies and Gentlemen
• Plan and execute team building activities for our associates as they are our most important assets

About You:

• An up-to-date RSA
• Passion for the industry
• Relevant experience in a similar supervisorial role
• Working rights in Australia
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

Our Benefits:

• Enjoy complimentary meals every day in our Employee Dining Room.
• You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
• Earn more when you successfully refer a new employee. (Terms & Conditions apply)
• Birthday Perks: enjoy your special day with a paid day off
• We celebrate your success through awards and recognition events.
• Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
• Opportunities to participate in a vibrant calendar of fun, associate-focused events.
• Dedicated appreciation events to honour your career milestones with the company.
• Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
• 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
• Receive 20% off in all food and beverage outlets within Marriott properties.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.