Associate Claims Examiner, Cyber Claims at Markel… · Richmond

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will be responsible for the monitoring of high excess cyber claims and potential cyber claims. In addition, this position may be responsible for the resolution of low complexity and low exposure claims and provide support to other team members as directed. This position collaborates with the claims team and receives assignments from their direct supervisor. This role makes appropriate decisions within own authority and makes thoughtful recommendations when outside authority level.

What you'll be doing:

• Ability to draft acknowledgment letters in response to new notices.
• Conducts, coordinates and directs investigation into loss facts and extent of damages.
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Evaluates information on coverage, liability and damages to determine the extent of an insured's exposure.
• Participates in special projects or assists other team members as requested.
• Prepares reports by collecting and summarizing information.
• Provides excellent and professional customer service.
• Sets reserves within authority or makes claim recommendations concerning reserve changes to manager.
• Reconciles claim payments and investigates unpaid deductible obligations.
• Prepares claim files for closure and provides other support functions for examiners and managers.
• Analyzes claim data and prepares claim reports as needed by manager.

What we're looking for:

• High school degree required. College degree, professional designation and/or related job experience preferred.
• Excellent written and oral communication skills.
• Work collaboratively and as a team player willing to assist within the Unit and Professional Liability Division as needed.
• Ability to proactively self-manage a high volume caseload.
• Intermediate proficiency with Microsoft Suite products, including Word, Excel and PowerPoint.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The hourly rate offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average hourly range for the Associate Claims Examiner is $27.84/hr- $38.27/hr with 10% incentive.

Who we are: Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.We’re all about people | We win together | We strive for better****We enjoy the everyday | We think further What’s in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

• All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

 

Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.

No agencies please.