Marie Curie Receptionist Edinburgh Hospice at Marie Curie · Edinburgh

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

Job Description

Be the First Smile That Makes a Difference

Are you a friendly, organised and compassionate individual who enjoys helping others? We have an exciting opportunity for a part-time Receptionist to join our dedicated team at Marie Curie Edinburgh Hospice.

If you're an organised, friendly and professional individual who thrives on helping others and takes pride in delivering outstanding customer service, we'd love to hear from you.

Join Marie Curie and be part of a team dedicated to providing the best possible care and support to people living with a terminal illness and their families when they need it most.

What you will be doing:

This is far more than a traditional reception role. You'll play a vital part in creating a warm, professional and compassionate environment, helping people navigate services and support at what can be one of the most important times in their lives. From greeting visitors and managing enquiries to supporting colleagues, volunteers and external partners, you'll help ensure the hospice runs smoothly while delivering an exceptional experience for everyone who walks through our doors.

What we’re looking for:

• GCSE English and Maths (or equivalent) at Grade 4/5 or above.
• Previous experience in an administrative, reception or customer-facing role.
• A warm, approachable and professional manner, with a genuine desire to help others.
• Honest, kind, caring and empathetic, with the ability to communicate sensitively with a wide range of people.
• Strong communication skills, with the confidence to provide information and signpost individuals to the appropriate services and support.
• Good organisational skills, with the ability to prioritise workloads and work effectively to deadlines.
• Comfortable using a range of IT systems and office equipment.
• A proactive and flexible approach, with excellent attention to detail.
• Recent knowledge and understanding of administrative processes and procedures.
• The ability to build positive working relationships with colleagues, volunteers, healthcare professionals and visitors.

Please see the full job description here:

Additional Information

What’s in it for me?

Salary: Marie Curie Clinical Pay Scale Band 2 £26,696 - £28988 pro rata per annum

Contract: Permanent Part Time 21.5 hours per week Wednesday, Thursday and Friday

Based: Marie Curie Hospice, Frogston Road West EH10 7DR

Benefits You’ll Love

• Annual leave allowance 27 days plus 10 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• 15% staff discount in all Marie Curie Shops
• Life assurance – for all employees

Application Process

• Close date for applications: 30th August 2026

• Interview Dates: To Be Confirmed

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

**We reserve the right to close this advert early should we receive a sufficient number of applications. **

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at recruitment@mariecurie.org.uk.

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.