Restaurant Manager at MAD Restaurants Group in London, England, GB

Join the ALTA Team – Restaurant Manager ALTA brings the lively spirit of asador (grilled meat) restaurants and San Sebastián’s vibrant Basque bars to the heart of Soho’s iconic Kingly Court. Assistant Restaurant Manager at ALTA, you’ll be responsible for: As a Restaurant Manager, you will need strong leadership abilities to ensure exceptional guest experiences. This role is crucial to the smooth running of the floor operations. Perks & Benefits: 50% staff dining discount across MOI, ALTA. Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max! Fantastic Supplier trips & training Wellness, mental health, and healthcare perks Delicious meals provided on shift
Opportunities for growth and professional development within an expanding restaurant group What we Look for: A passion for hospitality and delivering outstanding guest experiences. You are looking for a role that is exciting, interesting and provides you with great stepping point for a future move into senior management Experience in overseeing small teams but are ready for the next step up You thrive on organisation, structure and providing support and want to be more heavily involvement in management A natural outgoing hospitality professional who loves to interact with people Excellent communication and organisational skills Ability to multitask and thrive in a high-energy, fast-paced environment Prior experience in a busy, high-end restaurant or similar setting Ability to represent our restaurant with pride and professionalism. Flexibility to respond to a variety of different work situations Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations Restaurant Supervision: Support the General Manager in overseeing daily operations, ensuring the seamless flow of service from front-of-house to the kitchen Supervise the front-of-house team during service, addressing challenges and maintaining high standards of efficiency and professionalism Assist in scheduling, training, and mentoring front-of-house staff to build a motivated and knowledgeable team Conduct pre-service briefings, communicating key information about the menu, wine list, and special events to the team Step into the General Manager’s role when required, ensuring consistency in leadership and service delivery . Experience: At least 2–4 years of management experience in a high-end, fast-paced restaurant environment Proven ability to manage daily operations while delivering outstanding results, ideally in central London or a similar market Financial Management: Manage budgets and control costs, including labour, food, and beverage, to achieve financial targets Monitor and evaluate sales performance, developing strategies to maximise revenue and minimise waste Liaise with suppliers to ensure consistent quality and cost-effective procurement of goods Team Development: Recruit, train, and mentor team members to build a motivated and high-performing team Conduct performance reviews and provide ongoing feedback to encourage growth and accountability Champion diversity, equity, and inclusion, creating a workplace where everyone feels valued Guest Experience: Deliver an exceptional guest experience by ensuring consistent, high-quality service at every touchpoint Engage with guests to build strong relationships, resolve concerns promptly, and incorporate feedback into service improvements Act as the face of the restaurant, representing the brand in the local community and at industry events About ALTA: Our menu is a tribute to the bustling streets of San Sebastián—bold flavours, innovative twists, and shared plates designed to bring people together. Think mouthwatering pintxos, succulent grilled meats, and fresh seafood, all paired with an eclectic selection of Basque wines, craft beers, and signature cocktails. ALTA is part of the MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background. Website: https://alta-restaurant.com LinkedIn: https://www.linkedin.com/company/alta-kingly-court Instagram: https://www.instagram.com/alta.london/