Retail Selling Support Associate - Womens… at Macy's · 8455…

Summary: Macy's is a storied retailer with a rich history of over 160 years, dedicated to creating memorable shopping experiences. The Retail Selling Support Associate role focuses on helping customers express their personal style while maintaining a welcoming and organized shopping environment. Responsibilities: - Help customers express their personal style and turn fashion into a source of inspiration - Actively circulate the sales floor to understand each customer’s needs - Share the benefits of our loyalty programs and guide customers through a seamless shopping journey - Maintain merchandise standards and support fitting room and sales floor upkeep - Assist with fulfillment to ensure a polished, shop-ready environment - Review sales goals and stay up to date on current trends and promotions - Offer a warm welcome and create friendly, personal conversations with customers - Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves - Share loyalty program benefits and ensure customers have all they need before they leave Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Read and understand employment policies and safety rules/procedures in English - Be comfortable communicating and collaborating with customers and colleagues - Meeting daily sales goal challenges - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Enjoy meeting people, learning about them, and sharing information - Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics - You can handle electronic devices with no problem - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Product Knowledge, Sales Goal Achievement, Credit Account Opening, Loyalty Program Knowledge, Use of Electronic Devices, Cash Register Operation Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice