Macy's→
Retail Merchandising Support Associate, Del Amo… at Macy's · 21600…
Entry LevelOn-siteFull-time21600 Hawthorne Blvd, Torrance, CA, 90503
Skills
point-of-sale technologydigital toolsmerchandisingsales goal achievementcustomer service
Job Description
Summary: Macy's is a well-established retail company with a rich history of over 160 years. They are seeking a Retail Merchandising Support Associate to enhance the in-store experience by executing merchandise movement, maintaining displays, and ensuring accurate pricing. The role requires collaboration with colleagues to support sales and create a welcoming environment for customers.
Responsibilities:
- Executing merchandise movement and placement strategies
- Enhancing the visual appeal of the sales floor
- Maintaining well-organized and shoppable displays
- Ensuring that pricing and promotional signage is accurate and up to date
- Greeting customers with genuine hospitality and offering assistance
- Collaborating with colleagues across departments to meet shared goals
- Updating mannequins and resetting floor layouts
- Recovering the floor and fitting rooms
- Updating signs and pricing
- Replenishing merchandise
- Supporting any needed merchandise moves
- Sharing Loyalty program benefits with customers
- Reorganizing the department and restocking merchandise
Required Qualifications:
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to understand and communicate effectively with customers, co-workers, and supervisors
- Must be able to read and understand employment policies and safety rules/procedures in English
- Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events
- Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections
- Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
- Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience
- Meeting daily sales goal challenges
- This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
- Standing for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Required Skills: Point-of-Sale Technology, Digital Tools, Merchandising, Sales Goal Achievement, Customer Service
Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice