Retail Merchandising Support Associate, Coddingtown… at Macy's · 555…

Summary: Macy's is a storied company that has been part of America's heart for over 160 years. The Retail Merchandising Support Associate will play a vital role in enhancing the in-store experience by executing merchandise strategies and maintaining appealing displays while providing excellent customer service. Responsibilities: - You will be responsible for executing merchandise movement and placement strategies, enhancing the visual appeal of the sales floor, maintaining well-organized and shoppable displays, and ensuring that pricing and promotional signage is accurate and up to date - You’ll be a visible and welcoming presence on the floor, greeting customers with genuine hospitality and offering assistance to ensure they feel seen, supported, and valued - You’ll work closely with colleagues across departments to meet shared goals, support sales, and contribute to a culture of hospitality, positivity and making every customer feel welcome by greeting them with a smile and offering your help whenever needed - They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers - They support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentation with company directives - setting the tone for an impactful shopping experience - They focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations actively listen to their needs, and provide thoughtful assistance to create customer relationships to bring the customers back - They maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, replenishing merchandise, and supporting any needed merchandise moves - They share our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you - They collaborate with the team to tie up loose ends - reorganizing the department, restocking merchandise, and preparing the space for a successful tomorrow - They strive to improve every day, take pride in their work, achieve sales goals and learn from each other to deliver individual and store results Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Must be able to read and understand employment policies and safety rules/procedures in English - Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events - Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections - Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience - Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience - Meeting daily sales goal challenges - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Point-of-Sale Technology, Digital Tools, Merchandising, Sales Goal Achievement, Customer Service Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice