Server at Mac Haik Restaurant Group in Houston, TX

At Kirkwood, we believe that exceptional dining experiences begin with exceptional people. As a new upscale dining establishment in the heart of Houston, we're committed to creating an environment where our team feels valued, inspired, and empowered to deliver world-class service and culinary excellence. Our restaurant is searching for motivated Servers who value teamwork, professionalism, and a positive attitude. If you take pride in delivering outstanding service and working collaboratively, we’d love to meet you. Why Join Us? ·
Be part of a New Restaurant Opening (NRO) in Houston. ·
Work with a supportive and passionate team in a welcoming environment. ·
Opportunity to grow with a forward-thinking restaurant group. ·
Competitive pay and benefits (FT Employees), including Medical, Dental, Vision, 401(k), PTO, and more. ·
Growth opportunities – training and development ·
Perkspot – corporate perks program ·
ZayZoon – On-demand pay advances What we are looking for ·
Previous experience in serving, preferably in upscale or fine dining. ·
Strong knowledge of food, wine, and beverage pairing ·
Excellent interpersonal, teamwork, and communication skills ·
Knowledge of food safety and sanitation practices ·
Ability to work in a fast-paced environment and multitask effectively ·
Must be able to work nights, weekends and some holidays. ·
Flexible schedule helpful. ·
Valid Food Handler Certificate required. ·
Valid State Alcohol Server Certificate required. What you’ll do: ·
Provide warm, welcoming, and attentive service that reflects the elevated standards of our restaurant. ·
Guide guests through the menu, offering detailed knowledge of ingredients, preparation methods, and chef recommendations. ·
Take accurate food and beverage orders and input them into the POS system efficiently. ·
Collaborate with kitchen and bar staff to ensure timely, precise, and elegant service. ·
Monitor guest satisfaction throughout the dining experience and address any concerns promptly and professionally. ·
Read and interpret guest cues, including body language, tone, and pacing. To understand the type of dining experience they’re seeking and adjust service style to create the proper atmosphere. ·
Tailor the experience to each guest, creating memorable moments that feel personal, encouraging return visits, and helping cultivate a loyal regular clientele. ·
Proactively identify allergy or dietary needs, clearly understand which menu items can be modified, and provide confident, informed recommendations to ensure safety while still delivering an exceptional dining experience. ·
Maintain a polished, composed presence in a fast-paced, high-expectation environment. ·
Follow all steps of service, including table settings, course pacing, and check presentation. ·
Handle guest concerns with professionalism, escalating to management when needed. ·
Handle guest payments accurately, including processing credit cards, managing split checks, and handling cash with integrity and accountability. ·
Balance and reconcile cash and receipts at the end of each shift as required. ·
Ensure cleanliness and order in assigned sections, side stations, and service areas. ·
Adhere to all health, safety, and sanitation guidelines. ·
Support team members and contribute to a positive, respectful workplace culture. ·
Attend mandatory meetings and complete company-assigned training. ·
Maintain uniform standards and demonstrate professionalism in all interactions. ·
Adhere to a reliable work schedule and perform duties safely. ·
Perform other tasks, including cross-training in different areas, as assigned by management.