Security Officer - FT-Evening - Doctors Comm Med Ctr

Summary: Luminis Health is a healthcare provider committed to ensuring safety and security within their medical facilities. The Security Officer is responsible for personal and asset protection, monitoring for hazards, and responding to emergencies to maintain a safe environment for patients and staff. Responsibilities: - Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff and hospital property. Monitor radio communication, telephone and written notes for daily information; uses various methods of communication to include electronic and manual - Maintain good standing with the Maryland Department of State Police Licensing (MDSPLD) application, fingerprinting, certification and training requirements - When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy - Responds timely to all emergency calls throughout the facility following established guidelines. Responds quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notifies appropriate leadership of emergency situations - Conducts preliminary investigations into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times - Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents - Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn - Participates in crisis intervention with staff, patients, visitors and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patient - Provides staff education on safety topics and trains new Officers on all department policies and procedures - Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras and other security equipment as required; address and/or report any concerns and or issues - Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping and maintains documentation - Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems - Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transports - Provides safety escorts and assistance for staff, visitors and patients as requested - Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards - Performs fire drills as required - May have to work other shifts as necessary - Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence - Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time - Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual’s role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes - Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs) - Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community Required Qualifications: - High School Diploma or equivalent - Must pass a criminal records background check prior to employment - Must possess and maintain a valid Maryland driver's license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record - Applicants must be able to obtain State of Maryland Guard Card and maintain good standing with the Maryland State Police - Possess strong verbal, interpersonal communications skills and excellent customer service a must - Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six months Preferred Qualifications: - At least one (1) year of Health care Safety and Security experience preferred but not required - Maryland Security Guard Card preferred - BLS/CPR Certification through the American Heart Association is preferred and must obtain within 90 days of hire - IAHSS Basic Officer Certification preferred, required for any promotion Required Skills: Maryland Security Guard Card, BLS/CPR Certification, IAHSS Basic Officer Certification Important Skills: Conflict Management training Nice-to-Have Skills: Customer service skills, Interpersonal communication skills Benefits: Medical, Dental, and Vision Insurance., Retirement Plan w/employer contribution., Paid Time Off., Employee Tuition Assistance Benefits., Employee Referral Bonus Program, Employer Paid Holidays, Disability, and Life/AD&D for full time employees, Wellness Programs/Employee Assistance Programs and more