Workers Compensation Consultant at Lockton in MN-Minneapolis

Monitors claims activities and results, facilitating the resolutions of claims as needed

Functions as liaison between Clients and insurance carriers, advocating for the best outcome for the Client while respecting Insurance Carrier

Ensures the accuracy and completeness of claim forms

Reviews claim status, action plans, and reserves by applying advanced problem solving skills

Challenges adjusted as warranted, while advocating the best outcome for Client in accordance with Lockton Company service standard

Coordinates and perform cost containment surveys to evaluate Client’s existing cost management programs

Negotiates changes in reserves for a positive Client outcome

Provides status reports to Clients, also ensuring internal Clients are well informed

Analyzes data from claims carriers, generates reports with findings, and recommends a business plan and strategy for current and prospective Clients

Evaluates Client’s existing claim program and Client needs

Develops and implements Claims Management Programs, with periodical post-implement reviews

Coordinates Client meetings to review claims programs

Develops yearly service plans for each Client’s policy

Coordinates and attends regularly scheduled claims review meetings with Clients

Develops audit sheets, summarized findings and calculations with a writer report

Leads wrap-up audit meetings

Reviews loss history, providing recommendations to improve Client position

Cultivates strong working relationships with stakeholders, including: Clients, Producers, Client service staff, and Carriers

Researches industry trends and governmental regulations

Performs other responsibilities and duties as needed

Bachelor of Arts or Sciences degree in business field, related field, or equivalent practical insurance claim management experience

Substantial knowledge of the practices and procedures of Third Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs

Proven experience in the evaluation of the accuracy of property and casualty claim reserving practices

Strong knowledge the evaluation, interpretation and communication of insurance claims and coverage

Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)

Strong verbal and interpersonal communication skills required

Understands industry trends and governmental regulations

Ability to complete continuing education requirements as needed

Ability to attend company, department, and team meetings as required, including industry training sessions

Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information

Ability to efficiently organize work and manage time in order to meet deadlines

Ability to travel by automobile and aircraft

Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine

Ability to work on a computer for a prolonged amount of time

Ability to work outside of normal business hours as needed

Legally able to work in the United States