Hygiene Coordinator at Lightwave Dental in Front Royal, VA

Job Type: Full Time Pay Range : $17 - $20 per hour

Role Overview

Primary Goal: Keep the dental hygienists' schedules full and productive while ensuring a smooth, welcoming experience for patients.

Key Responsibilities

Schedule Management: Book, confirm, reschedule, and optimize daily hygiene appointments to prevent gaps and reduce downtime. Patient Recall & Reactivation: Contact overdue or unscheduled patients via phone, email, or text to bring them back in for routine cleanings and checkups. Department Communication: Coordinate closely with dental hygienists and dentists to monitor treatment plans, accommodate emergency walk-ins, and adjust chair flow. Patient Education & Onboarding: Answer patient questions about preventive care, hygiene procedures, and upcoming appointments. Administrative Tasks: Update electronic medical records, verify insurance or treatment estimates related to hygiene services, and assist with front-desk duties as needed.

Qualifications & Skills

Education: High school diploma or GED equivalent Experience: Minimum of 1 year of administrative or clinical experience in a dental office. (Preferred) Software Proficiency: Experience with dental practice management software (such as Eaglesoft, Dentrix, or Open Dental).

Core Competencies: Strong verbal communication, organization, telephone etiquette

COMPENSATION & BENEFITS

Benefits: Health Insurance, Dental Benefits, Paid Time Off, Paid Holidays