Customer Experience Associate at LiftBridge… · Scarborou…

At Liftbridge Collective, we are a North York-based direct marketing agency serving the Greater Toronto region. We focus on creating positive customer experiences through professional communication, personalized support, and reliable service. We are looking for a Full-Time Customer Experience Associate who enjoys working with people and is motivated to build strong communication and relationship-building skills.

As a Customer Experience Associate, you will work directly with customers to understand their needs, provide information about available services, answer questions, and help ensure each interaction is handled professionally.

What You’ll Do

• Communicate directly with customers in a professional and friendly manner
• Learn about customer needs and recommend appropriate solutions
• Provide information about products and services
• Assist with customer questions and account-related needs
• Maintain accurate customer information and follow established processes
• Build positive customer relationships through clear communication
• Work collaboratively with team members to achieve daily goals

What We’re Looking For

• Strong communication and interpersonal skills
• Professional and approachable attitude
• Comfortable working in a customer-facing environment
• Ability to learn quickly and follow established processes
• Self-motivated and dependable
• Previous customer service, sales, hospitality, retail, or communications experience is helpful but not required

What We Offer

• Full-time opportunity
• Supportive team environment
• Opportunities for professional development
• Performance-based growth opportunities

If you enjoy working with people and want an opportunity to develop your communication and customer relationship skills, apply today for the Customer Experience Associate position.

Job Type: Full-time

Pay: $800.00-$1,400.00 per week

Work Location: In person