Lexington Medical Center→
ACO Program Coordinator at Lexington… · West…
Job Description
Quality Management-Ambulatory
PRN
Day Shift
0800-1630
Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.
Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.
Job Summary
The ACO Program Coordinator supports the operational and administrative activities of the Accountable Care Organization (ACO) to improve patient outcomes, enhance care coordination, reduce avoidable healthcare utilization, and achieve quality and financial performance goals. This position collaborates with physicians, clinical teams, care managers, quality improvement personnel, data analysts, and administrative leadership to support value-based care initiatives and compliance with applicable regulatory and program requirements. The ACO Program Coordinator monitors program performance, coordinates quality improvement initiatives, facilitates communication among participating providers, and supports, reporting, documentation, and implementation of strategies designed to improve patient outcomes and experience.
Preferred Qualifications
Minimum Education: Bachelors of Science in Nursing (BSN), Masters of Science in Nursing, Masters of Health Administration, Masters of Public Health, or a Masters of Business Administration; equivalent education and relevant healthcare experience may be considered
Minimum Years of Experience: 5 years of experience in healthcare operations, quality improvement, population health, care coordination, or project management; experience with value-based care or healthcare performance reporting preferred
Required Certifications/Licensure: None
Required Training: Demonstrated experience with progressive project management and change management
Minimum Qualifications
Minimum Education: Associate's Degree
Minimum Years of Experience: 6 Years of experience;
3 Years of related experience working directly with EHR systems.
Substitutable Education & Experience: Associate's Degree with 6 Years of experience can be substituted for the following:
Certification in area of clinical practice such as Certified Meaningful Use Professional and/or Certified PQRS Professional and 6 years of experience;
Bachelors of Science degree in Nursing or other related clinical field and 4 years of experience in healthcare environment;
Master’s Degree in clinical field or other related field and 2 years of experience in healthcare environment (i.e. Pharmacist, RN or Midlevel practitioner).
Required Certifications/Licensure: None.
Required Training: Demonstrated experience with progressive project management and change management.
Essential Functions
- Assist coordinating day-to-day ACO activities, initiatives, meetings, and project timelines.
- Support implementation of ACO strategic goals, operational workflows, and quality improvement plans.
- Maintain program documentation, policies, procedures, and meeting minutes.
- Monitor project milestones and communicate progress, barriers, and opportunities to leadership.
- Monitor and communicate ACO quality measures, performance indicators, and organizational benchmarks to ACO participants and leadership.
- Coordinate quality improvement projects focused on patient outcomes, preventive care, chronic disease management, and care transitions.
- Assist with identifying performance gaps and developing improvement plans.
- Support preparation, validation, and submission of required information to appropriate value-based contracts.
- Support initiatives designed to improve care coordination across the healthcare continuum.
Duties & Responsibilities
- Assist with strategies to reduce avoidable emergency department visits, hospital admissions, and readmissions.
- Coordinate activities related to preventive screenings, chronic disease management, post-discharge follow-up, and high-risk patient outreach.
- Facilitate communication between primary care providers, specialists, hospitals, and care management teams.
- Collect, organize, and review ACO performance data, utilization trends, and quality metrics.
- Prepare dashboards, reports, presentations, and summaries for leadership and ACO participating providers.
- Identify trends, discrepancies, and opportunities for operational improvement.
- Coordinate with information technology teams to ensure accurate and timely reporting.
- Support compliance with applicable CMS requirements, ACO participation agreements, and organizational policies.
- Assist with maintaining accurate provider rosters and required program documentation.
- Coordinate provider education, training sessions, and performance feedback.
- Maintain confidentiality and comply with HIPAA and applicable data privacy requirements.
We are committed to offering quality, cost-effective benefits choices for our benefit eligible employees and their families:
- Day ONE medical, dental and life insurance benefits
- Health care and dependent care flexible spending accounts (FSAs)
- Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
- Employer paid life insurance – equal to 1x salary
- Employee may elect supplemental life insurance with low cost premiums up to 3x salary
- Adoption assistance
- LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
- Tuition reimbursement
- Student loan forgiveness
Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.