Assistant Store Manager | LEGO® Certified… at LEGO… · Highpoint…

Our LEGO® Certified Store in Highpoint is looking for a new energetic Assistant Store Manager. The store features life-sized LEGO® models, a Pick-a-Brick wall, hard-to-find product releases, and amazing bricks in hands engagement opportunities. Designed in partnership with the LEGO® Group, this store is an integral part of our LEGO® Certified Store network.

Your Role:

As the Assistant Store Manager, you are responsible for working alongside the Store Manager to drive sales and achieve KPI results, build and train your team to deliver an excellent, fun customer experience in-store.

Create an environment where creativity and imagination define the future of play and strive for outstanding results in customer experience and sales performance.

Your Purpose:

• Work closely with the Store Manager to create a store roster according to daily traffic, peak periods and optimise the team resources.
• Provide constructive feedback and coaching to build a high-performing team environment.
• Support the Store Manager to plan & achieve high results in sales and customer service expectations set by the Support Office team.
• Work closely with your team to fulfill online orders and execute in-store activations.
• Supports efficient inventory management including stocktakes & cycle counts.
• Support the implementation of visual merchandising standards.
• Cultivate a positive, collaborative team environment that promotes a safe & fun atmosphere.
• Work closely with the Store Manager with in-store recruitment, training and team development for future career possibilities.

To be successful for this role:

• At least 1 year of supervisory experience in a retail environment.
• Ability to build a high-performing & results driven team in sales and customer experience.
• Excellent communication skills, both written & verbal.
• Epitomise professionalism but recognise the importance of a fun, encouraging and welcoming team environment and have a genuine passion for LEGO®
• Be self-motivated, driven, results orientated and can demonstrate success in achieving KPI’s within a retail atmosphere
• Demonstrate an ability to develop, inspire and coach a small team of retail professionals and can connect the team to the essence of the LEGO® brand

Why work with us?

• Discounts & Perks– Enjoy generous discounts across LEGO®
• Wellbeing – We invest in your mental health and wellbeing through training, EAP etc.
• Parental Leave Policy – For both permanent & casual employees and primary & secondary carer
• Career Development & Training – Opportunities be a part of our training workshops
• Bonus & Perks – Enjoy performance incentives & endless recognition for all your hard work

Although it is important to have a great record and experience in retail, we are also interested in individuals who are comfortable and experienced in engaging with kids to deliver amazing bricks in hands experiences