Bilingual (Spanish) Lasik Patient Care… at LCA Vision · Orlando

Are you looking for an exciting and rewarding career opportunity at a second-generation family-owned business working alongside world-class Ophthalmologists and Optometrists with a leading provider of laser vision correction in the United States?

Join LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC]– and help us transform the lives of our patients!

We are looking for additional team members who are bilingual in Spanish to join our Orlando, FL vision center(s). We provide training for this role which involves medical, patient care, customer service, clinical, and sales skills. We offer a competitive salary [$18-$20/hr to start depending on experience], lucrative incentive plan(s), a 401k with a match, PTO, paid holidays, comprehensive medical benefits and ongoing professional development opportunities!

Required: Bilingual in Spanish

Lasik Patient Experience & Sales Coordinator Key Responsibilities

Deliver exceptional customer service and create a positive patient experience throughout the consultation and treatment journey

Support the clinical team during LASIK procedures to ensure a seamless patient experience

Guide patients through treatment options, expectations, and post-procedure care instructions

Build trust with patients through clear communication, education, and personalized support

Conduct virtual consultations and follow-up calls to answer questions and help patients feel confident in their decision

Coordinate scheduling and confirm appointments with patients

Prepare and manage patient documentation and records with a high level of accuracy and confidentiality

Assist patients in understanding financing, insurance, and payment options

Process patient payments and maintain accurate financial records

Utilize advanced diagnostic technology and systems to support the patient consultation process

Ensure all consent and pre-procedure paperwork is completed accurately and efficiently

Qualifications

Previous experience in sales, retail, hospitality, or customer service preferred but not required

Experience in vision care or healthcare is a plus, but not required

Strong communication and relationship-building skills

Self-motivated with a proactive, results-driven mindset

Detail-oriented with strong organizational skills

Ability to multitask and thrive in a fast-paced environment

Comfortable working independently while also collaborating with a team

Passion for helping people feel confident and cared for throughout their experience

We provide full training!

**LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC]is an equal opportunity employer. This job description is merely a summary and in no way states or implies that these are the only duties to be performed by the applicant. Requirements represent minimum levels of knowledge, skills, and abilities. This document does not create an employment relationship or employment contract, whether express or implied.