Privacy Notice

We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.

Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.

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Click here to read the PSG Global Solutions Candidate Privacy Notice

Job Description:

Job Type: Full-Time

Work Setup: Hybrid - 3 times a week in Ayala Avenue, Makati

Job Overview

We are seeking a detail-oriented and highly organized professional to join our team as a Payroll and Timekeeping Support Specialist. In this role, you will support payroll processing, timekeeping management, and financial data accuracy to ensure employees are compensated correctly and on time.

You will work closely with cross-functional teams including Onboarding and Credentialing, Talent Management, and Project Management to deliver efficient and accurate payroll and employee support services.

Key Responsibilities

• Process work order acceptances for onboarded employees, including data entry (Rate, Sales Tax, etc.)
• Support payroll and timekeeping administration for assigned clients
• Collaborate with the Project Management Office (PMO) to address and resolve employee issues and concerns efficiently
• Prepare and submit weekly and monthly financial and payroll-related reports for assigned clients
• Respond to employee inquiries received through ticketing systems and email; manage shared Outlook mailboxes
• Use various client systems and tools to support onboarding and screening while maintaining accurate employee data, including background information, pay, bonuses, and other compensation details.
• Manage multiple client accounts and track assigned talent headcount accurately
• Deliver excellent employee and client support to ensure a positive stakeholder experience
• Stay up to date with payroll regulations, state tax requirements, and industry best practices

Qualifications

• Bachelor’s degree or equivalent work experience preferred
• At least 1 year of experience in payroll, timekeeping, or financial data management
• Familiarity with MS Outlook, Bullhorn, Fieldglass, or similar workforce/ticketing systems is a plus
• Strong stakeholder management, collaboration, and written/verbal communication skills
• Detail-oriented, self-motivated, and effective in problem-solving
• Able to manage multiple tasks in a fast-paced, high-pressure environment
• Willing to work onsite in Ayala Avenue, Makati three (3) days per week

Why Join Us

• Fixed Night Shift + Weekends Off
• Competitive Salary + Monthly Incentives
• HMO Coverage
• Fun, fast-paced, high-performance culture

If you are a motivated professional with strong organizational skills and a passion for payroll and employee support operations, we encourage you to apply today.

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What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?