Brand In-Charge (Lifestyle) at Landmark Group in Kuwait, Kuwait

BRAND IN-CHARGE (BABYSHOP/LIFESTYLE/SHOEMART/SPLASH)

To take ownership and effectively manage functional operations of our stores.

Responsibilities

Customer Satisfaction

To take ownership and effectively deal with customer requests, queries and complaints and take necessary action from feedback

Ensure all customer orders are dealt with immediately and correct procedures followed for dealing with customer orders and to take corrective actions wherever required.

Stock Levels and Event Calendar

Prepare and participate in the preparation of sales budgets for discussion with the CM

Ensure prompt and effective replenishing of merchandise in-store

Ensure effective space utilization

Review and effectively deal with slow lines and end of ranges and implement necessary action

Ensure Stock levels are sufficient for major events

Ensure all sales, promotions are planned effectively, executed and promptly and maintained professionally

Review and analyze stock and sales reports monitoring over- and under stocks, suggesting corrective action to be taken by the CM

Coordinate with the Mall management for promotional activities

Reporting and Competitor Activity

Submit brief Monthly reports to the CM covering all aspects of:

Sales performance

Stock positions and concerns

Special events and promotions

Staff movement & issues

Conduct competitor shopping and Providing monthly feedback on competitor and event activities

Merchandising, Shop keeping And Store Standards

Maintain a detailed knowledge of the section merchandise, ensuring promotions and fast selling lines are featured.

To ensure all products are price tagged and bar-coded before display

To maintain hygiene & cleanliness for store inclusive of any back areas

Human Resources & Daily Stores Operation

Effective time management of self and subordinates

To plan the monthly staff rotation of the store

Identify store training requirements and conduct relevant training

Dealing with staff related administrative issues.

Ensure all disciplinary procedures and staff movements are directed through the CM.

Assist with creation of an environment which conducive to a high store morale

To ensure staff accommodation.

Daily Store Operations

Functional operations in stores

Ensure random pricing checks on products to be completed in time

Minimize shrinkage in line with targets, and implementation of SLAP

Theft policy and procedure

Implementation to Health & Safety regulations and maintain a safe working environment.

Qualifications

At least 5 years of work experience in fashion retail on a Store Manager role, Bachelor’s Degree

About the Team

Lifestyle is a leading retail destination, specialising in Beauty, Fashion, and Home products. Established in 1998, Lifestyle has consistently delivered a distinctive shopping experience, and an extensive selection of brands and products across colour cosmetics, perfumes, personal care, fashion accessories, home essentials, home fragrance and youth. With its chain of more than 160 retail stores spread across the GCC, coupled with a rapidly growing E-commerce platform, Lifestyle has established itself as an omnichannel destination-of-choice for Beauty and Fashion serving more than 4 million customers every year.

Website: www.centrepoint.com

About the Company

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.