Sales Development Representative at Kustomer in New York, NY

Summary: Kustomer is the industry leading conversational CRM platform perfecting every customer experience. As a Sales Development Representative (SDR), you will support the Kustomer sales effort by prospecting and sourcing potential decision makers, engaging with leads, and working closely with the sales and marketing teams. Responsibilities: - Engaging with potential prospects over email and phone to qualify and set appointments for the account executives - Identifying target customers for Kustomer through email, phone, and social channels - Maintaining active engagement with leads through informed, creative follow-ups - Researching and developing prospective accounts - Working closely with account executives to identify qualified accounts and define strategies for outreach - Partnering with marketing to deliver proper messaging and identify the best target market segments - Achieving quarterly quotas for developed leads and closed Sales - May involve handling sensitive personal data Required Qualifications: - 6 months of inbound/outbound sales experience (may include internships), previous work with sales/startups preferred - You are able to quickly engage potential customers over email, phone, and in person - You're clear, concise, and accurate in your communications, both written and verbally - You're excited by AI and quickly mapping them to Sales processes - You possess grit and don't shy away from rejection - You're hungry to progress your career - You know how to effectively manage your time to complete objectives - You have experience being accountable to metrics, often exceeding them - You thrive in a high-energy team environment Required Skills: Inbound/Outbound Sales, Lead Generation, Customer Engagement Nice-to-Have Skills: Grit, Accountability to Metrics, Interest in AI Benefits: 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, Generous vacation policy, Pension, Supplemental health insurance, Other perks