Auto Service Advisor at Kunes Auto in Hastings, MN

Job Type Full-time Description About Kunes Auto Group: Kunes Auto Group is an award-winning, values-driven automotive dealership group with a strong commitment to delivering exceptional customer service. With over 40 locations across the Midwest, we pride ourselves on our focus on community, employee development, and providing top-tier automotive solutions. Join our team and become part of a fast-growing company that puts people first! Job Summary: Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You’ll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way. Key Responsibilities: • Greet customers warmly, assess their vehicle concerns, and record their needs. • Recommend maintenance and repair services based on manufacturer specifications and vehicle history. • Prepare detailed repair orders, including labor and parts estimates, for customer approval. • Communicate with customers about inspection results and recommend necessary corrective actions. • Provide updates on repair progress, explain costs, and secure customer authorization for additional work. • Advise customers on vehicle care, preventative maintenance, and available services. • Schedule service appointments, ensuring a seamless and efficient process. • Maintain high customer satisfaction standards by addressing concerns promptly. • Coordinate with technicians and ensure vehicles are serviced within the promised timeframe. • Implement quality control processes to minimize errors and ensure customer satisfaction. Requirements Qualifications: • At least 1 year experience in Service Advising, Car Sales, Inside/Outside Sales or Service BDC required. • Prior Service Advisor experience in an Auto or RV Dealership a plus. • Strong communication and organizational skills with attention to detail. • Knowledge of vehicle maintenance and repair processes is a plus. • Technically savvy, easily able to learn software systems required. • Valid driver’s license and clean driving record.  • Ability to work a Saturday rotation. Compensation: • $45,000.00 - $70,000.00 depending on experience What We Offer: • Comprehensive benefits package, including health, dental, and vision insurance. • 401(k) retirement plan. • Paid time off and holiday pay. • Employee discounts on vehicles, parts, and services. • Ongoing training and development opportunities. • A supportive, team-oriented work environment with room for career growth. • Daily Pay Program Join the Kunes Auto Group Family! If you’re passionate about providing exceptional customer service and thrive in a fast-paced environment, we’d love to hear from you. Apply today to become part of the Kunes Auto Group team and start your journey toward a rewarding automotive career! Kunes Auto Group is an Equal Opportunity Employer.