KultureTalent - Global Talent
Dutch (Flemish) Quality Analyst - Lisbon at KultureTalent… · Lisbon
Mid LevelOn-siteFull-timeLisbon, Portugal
Job Description
If you're detail-oriented and passionate about customer service excellence, this is your chance to grow your career!
Responsibilities:
- Monitor and evaluate customer interactions to ensure quality standards
- Provide constructive feedback and coaching to customer service agents
- Identify trends and suggest process improvements
- Collaborate with teams to enhance overall customer experience
Requirements:
- Dutch Flemish on a C1-C2 level and fluent English (B2)
- Experience in Quality Analysis or Customer Service
- Strong attention to detail & analytical skills
- EU Passport or Portuguese Residence Card
- Available to start right away
What We Offer:
- Competitive salary & benefits
- Performance Bonus
- Relocation package available ️
- Career growth opportunities