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Senior Manager, Technology Operations & Strategy at kpmgca · Toronto
Job Description
Senior Manager, Technology Operations & Strategy
Overview
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.
The Senior Manager, Technology Strategy & Operations is a key partner to the Managing Director, Technology Architecture and ITS CTO, translating Technology Architecture strategy, priorities and roadmaps into coordinated activities across the team. You will serve as a central point of coordination across Technology Architecture, helping keep architecture, implementation and operational activities connected, organized and moving forward. You will provide structure, visibility and follow-through across the function's priorities while respecting established accountabilities for technology strategy, architecture decisions and formal project and program management.
What you will do
- Support Technology Architecture leadership in operationalizing established strategies, priorities and roadmaps, translating them into coordinated activities, milestones, dependencies and accountabilities across the function
- Maintain an integrated view of Technology Architecture priorities and activities to support leadership planning and decision-making
- Provide analysis, coordination and planning support for emerging priorities and special initiatives, connecting Technology Architecture plans with broader ITS and firm priorities
- Serve as a central coordination point across architecture, development, implementation and operational activities, including dependencies, sequencing, decisions and handoffs between architects, technical leads and implementation teams
- Help ensure architecture decisions and priorities are carried through into implementation planning and execution
- Support coordination of firmwide, function-specific and Global technology activities relevant to Technology Architecture
- Establish practical operating rhythms that help the team manage priorities, decisions, risks, actions and dependencies, and drive follow-through on agreed actions and commitments
- Identify opportunities to simplify processes, improve ways of working and strengthen coordination across the team
- Provide leadership with an integrated view of demand, activities and dependencies to support effective resource and priority planning
- Provide coordination and delivery support for Technology Architecture initiatives, establishing clear outcomes, milestones, owners, dependencies and risks, particularly where work crosses architecture and implementation teams
- Work collaboratively with the PMO and designated Project Managers on initiatives requiring formal project or program management, and escalate risks, constraints and decisions requiring leadership attention
- Provide concise, decision-oriented updates to Technology Architecture leadership on priorities, progress, risks and issues
- Coordinate with other ITS teams, Functional CTOs, Global ITS and relevant stakeholders to advance Technology Architecture priorities
- Prepare and facilitate team planning sessions, leadership reviews, working sessions and other coordination forums, communicating technical and delivery matters clearly to technical and non-technical stakeholders
What you bring to this role
- Bachelor's degree in Computer Science, Engineering, Information Systems, Technology Management, Business or a related discipline, or equivalent practical experience
- Significant experience working in technology environments, ideally spanning technology delivery, architecture enablement, technology operations or related areas
- Strong understanding of enterprise technology environments and the relationship between architecture, implementation and ongoing operations, with sufficient technical depth to understand architecture concepts, dependencies, implementation considerations and delivery risks without needing to be the technical subject matter expert
- Strong Strategy & Operations capabilities, including planning, prioritization, coordination, analysis and executive-level reporting
- Experience coordinating complex technology initiatives involving multiple teams, stakeholders and dependencies
- Strong organizational, judgment and communication skills, with the ability to bring structure, clarity and momentum to complex or ambiguous work and to work effectively with senior technology leaders, architects, technical specialists and project professionals
This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders nationally in our English speaking provinces while at KPMG.
KPMG Ontario Region Pay Range Information
The expected base salary range for this position is $106,500 to $156,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.
KPMG BC Region Pay Range Information
The expected base salary range for this position is $106,500 to $156,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.
KPMG NB Region Pay Range Information
The expected base salary range for this position is $106,500 to $156,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.
Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters
KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.
Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.
AI Usage
We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.
We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.