Business Analyst at KPMG Delivery Network in Sofia-City, Bulgaria

Company Description

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology.

The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability

Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve.

You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm.

And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Job Description

As a skilled Business Analyst, you need to be aware of the most common BA tools and techniques and apply them successfully and independently in relatively complex initiatives. Based on your knowledge and experience (4+ years), you need to be able to autonomously (using your own judgement) identify the actions required to get the job done and produce the most appropriate outputs. These outputs must lead to the desired outcome and generate the expected business value for the customers and end users.

Some of the tasks, you would need to perform include:

• Analyze the existing leasing software and identify optimization opportunities.
• Perform minor configuration within the software to resolve defects and incidents.
• Support the implementation of new features and modules.
• Collaborate with the development team to ensure technical requirements are met.
• Conduct functional and integration testing and document results.
• Train key users and create user documentation.
• Create API requests using API testing tools (e.g., Postman).

Qualifications

Domain Knowledge:

• Experience in the leasing industry or financial services sector
• Knowledge of software development or IT project work
• Understanding processes such as contract management, calculation, and reporting
• Project experience in back-office operations, specifically in the domains of Accounting and Accounts Payable/Accounts Receivable (AP/AR), as well as overall process management.
• University degree (Bachelor or Master) in IT or business-related discipline

Technical Skills:

• Basic knowledge of databases (SQL) and interfaces (REST, SOAP)
• Experience with ERP systems or leasing software is an advantage.
• Proficient in MS Office and project management tools
• Familiarity with the Miles software (not a must).
• Use of MS Office tools, e.g. Word, Excel, OneNote, PowerPoint.

Soft Skills:

• Analytical thinking and problem-solving skills.
• Strong communication and team orientation.
• Independent and structured working style.
• Languages: fluent German or English.
• Practice using backlog management systems
• Personal accountability, ethics, and trustworthiness.
• Adaptability to rapidly changing environment is a must.
• Teamwork, negotiation, and conflict resolution.

Competitive advantage:

• Microsoft Azure DevOps experience.
• Hands-on modelling and diagraming tools, e.g. Sparx Enterprise Architect, Aris, MS Visio.
• Relevant professional certifications from a renowned organization, e.g. IIBA, BSC, PMI, Scrum Alliance, Scaled Agile.

Additional Information

• The chance to work in a top talent team
• Attractive remuneration
• Build кnowledge in cutting-edge technologies
• Opportunity for continuous training, learning and certification
• Experience in an international and multicultural organization
• Work on challenging projects with clients in various industries around the globe
• Modern office environment
• Additional health insurance
• Life insurance
• 50+ benefits and services to choose from
• Hybrid working policy

KPMG Delivery Network Bulgaria is committed to building a diverse, equitable and truly inclusive company. We actively encourage diversity and inclusion, while opposing all forms of unlawful and unfair discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Join us, and let us write your next chapter together!

© 2026 KPMG Delivery Network Ltd., a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.