EXECUTIVE, HUMAN RESOURCE BUSINESS… at KPJ Healthcare · Damansara…

EXECUTIVE, HUMAN RESOURCE BUSINESS PARTNER

Location: Damansara Specialist Hospital 2

Job Description:

Operational HRBP Support

• Assist HRBP Manager in understanding hospital KPIs, operational priorities, manpower needs and staffing challenges

• Translate operational requirements into actionable HR initiatives (e.g. manpower tracking, roster-related HR support, overtime governance)

• Support HR data analysis (turnover, overtime, absenteeism, patient-to-staff ratio trends)

Talent Acquisition & Manpower Management

• Assist HRBP Manager preparing manpower request, screening, initial assessments and interview process.
• Tracking staffing gaps, replacement needs, and onboarding activities
• Support hospitals with workforce planning especially based on bed capacity expansion.

Employee Relations & Engagement

• Provide first-level advice on HR policies, employee concerns, grievances and conduct issues.

• Support investigations by compiling facts, statements, and documentation.

• Assist in executing employee engagement programs, surveys and retention activities.

Performance & Learning Support

• Assist in monitoring PIP progress, documentation, and coordination between employee and supervisor.
• Track training attendance, mandatory competency requirements, and skills development needs with COE.

HR Compliance & Administrative Governance

• Ensure all HR documents, personal files and system data are accurate and audit ready
• Support compliance with healthcare regulatory bodies (MOH standards, MSQH, JCI elements applicable).
• Track credentialing requirements for clinical staff (licensing, APC, certifications).

HR Project & Continuous Improvement

• Support HR transformation initiatives, HR digitalization, and process improvement.

• Assist in implementing HR shared services onboarding, document submission and workflow alignment.

Requirement:

Education: Bachelor's degree in human resource management, Business Administration, or related field.

Knowledge and Experiences:

• Junior HRBP, 0-3 years experience | HRBP Executive, 3-5 years

• Basic knowledge of HR processes: recruitment, ER, performance management, HR policies

• Exposure to hospital or service industry environment

Skills & Competencies:

Special Skills Required:

• Strong interpersonal and communication skills

• Analytical with ability to interpret HR data

• Problem-solving and basic conflict resolution

• Ability to manage multiple tasks in fast-pace hospital environment.

Personal Attributes:

• High integrity, confidentiality, and professionalism

• Customer-service mindset with supportive attitude

• Meticulous, organized and responsive