Patient Service Representative - Dermatology - Full Time (40 hours/week)

Summary: Kittitas Valley Healthcare is an integrated healthcare delivery system offering a wide range of medical services. They are seeking a Patient Service Representative to handle reception duties, manage medical records, referrals, pre-authorizations, and scheduling while collaborating closely with the healthcare team and external customers. Responsibilities: - Responsible for reception duties - Medical records - Referrals - Pre-authorizations - Scheduling - Work closely with the healthcare team - KVH personnel and external customers Required Qualifications: - High School Diploma or equivalent - At least one year of general administrative/clerical or customer service experience - Current computer experience (medium to expert level) in Microsoft products - Demonstrated knowledge of Medical Terminology - Previous cash-handling experience Preferred Qualifications: - Some college coursework - Bilingual - Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems - Certified Professional Coder from The American Academy of Professional Coders - Certified Billing and Coding Specialist from the National Healthcareer Association - Certified Medical Administrative Assistant from the National Healthcareer Association Required Skills: Medical Terminology, Microsoft Products Important Skills: Customer Service Experience, Cash-handling Experience Nice-to-Have Skills: Bilingual, Medical Office Experience, Certified Professional Coder, Certified Billing, Coding Specialist, Certified Medical Administrative Assistant Benefits: Low cost medical, dental, and vision insurance, Robust employee wellness program, Company contribution toward your choice of medical, dental, and vision insurance coverage, including coverage available for spouses/ domestic partners, and dependent children, Continuing education programs such as the Medical Assistant Apprenticeship program and certification pay, Quickly vesting employees, making them pension eligible after just one year of part-time status