FOOD MARKET MOBILE HOME DELIVERY COORDINATOR… at Kingdom… · Location…

KINGDOM CARES FRESH FOOD MARKET: MOBILE HOME DELIVERY COORDINATOR (Part-time)

Position Summary

The Mobile Home Delivery Volunteer Coordinator supports the full operation of the Kingdom Cares Home Delivery Program—from forecasting and online ordering through packing, staging, and the final Amazon Flex handoff. This volunteer helps ensure orders are accurate, delivery information is properly submitted, and community members receive their food safely and on schedule.

Key Responsibilities

Forecasting & Amazon Shipping

• Review anticipated Home Delivery volume for the upcoming week.
• Enter/submit the projected delivery volume in the Amazon Shipping portal.
• Monitor expected pickup needs and communicate changes in delivery volume.
• Assist with adjustments or support requests when delivery counts or pickup needs change.

Inventory & Online Market

• Help select products for the Mobile Market based on anticipated participation.
• Transfer designated inventory from the Fresh Food Market to the Mobile Market in SmartChoice.
• Monitor product availability and report shortages or needed substitutions.

Participant Communication

• Send ordering reminders and delivery information through approved communication methods.
• Remind participants of ordering deadlines.
• Direct participants needing assistance with online ordering to the appropriate staff member.

Order Processing & Amazon Upload

• Review completed participant orders after the ordering deadline.
• Confirm the final list of households scheduled for delivery.

• Upload recipient and shipment information into the Amazon Shipping system, including required delivery information.
• Verify addresses and other delivery details for accuracy before submission.
• Confirm the final Amazon delivery count matches the number of orders being prepared.
• Prepare and print required Amazon Shipping labels.

Packing & Quality Control

• Print SmartChoice packing slips and coordinate packing volunteers.
• Ensure each order is packed accurately and completely.
• Match each participant's green produce bag with the correct grocery box.
• Complete a final quality check before staging.

Staging

• Stage completed orders alphabetically by participant last name.
• Keep each participant's green bag and corresponding box together.
• Make sure participant information and Amazon Shipping labels are clearly visible.
• Maintain an organized staging area for driver pickup.

Amazon Flex Handoff

• Review each driver's manifest/route on their mobile device before releasing any orders.
• Confirm which participants are assigned to each driver.
• Match the manifest to the staged orders.
• Verify that the correct green bag and box are placed in the driver's vehicle.
• Confirm all assigned orders are accounted for before the driver leaves.

• Immediately report missing pickups, incorrect assignments, or other delivery issues.

Ideal Volunteer

The ideal coordinator is organized, dependable, detail-oriented, comfortable using computers and online systems, and able to lead other volunteers. Because the position involves participant and delivery information, the volunteer must also understand the importance of confidentiality and accurate data entry.

Primary Workdays

• Monday: Final orders, participant list, and delivery count
• Tuesday: Packing, Amazon Shipping upload, labels, quality control, and staging
• Wednesday: Final staging, driver manifest verification, and Amazon Flex handoff

Compensation: Monthly Stipend - $500 | No Benefits

Success Looks Like: Accurate Data → Accurate Orders → Organized Staging → Correct Driver Handoff → Successful Delivery