Bilingual Legal Receptionist &… at King English… · Freehold

King English Immigration is looking for an experienced, bilingual professional to serve as the welcoming and dependable first point of contact for clients and help keep our office running smoothly.

This is a full-time, in-office role for someone who is fluent in both English and Spanish, comfortable communicating with clients by phone and in person, and highly organized. You may be a great fit if you have worked as a receptionist, legal assistant, administrative assistant, office coordinator, or in another client-facing professional role. Previous law firm experience is a plus, but it is not required.

What matters most is that you are confident on the phone, dependable, detail-oriented, and genuinely enjoy helping people.

Who Will Thrive Here

You’ll enjoy this role if you take pride in being someone others can count on. You’re comfortable helping clients who may be stressed or unsure what to do next, and you can be warm and empathetic while remaining professional. You notice details, keep track of loose ends, and appreciate the stability of a professional weekday office environment where you can become a trusted part of the team.

What to Expect After You Apply

If your experience looks like a strong match, a member of the King English Immigration team will reach out to schedule a brief 10-15 minute Zoom conversation.

It’s a chance for us to meet each other, learn a little more about you, and give you an opportunity to show us how you communicate in both English and Spanish. Because this role spends so much time speaking directly with clients, we’re especially interested in your communication style, professionalism, and comfort switching between both languages.

If it feels like a good fit on both sides, we’ll share the next steps from there.

Compensation: $48,000 starting salary, plus a comprehensive benefits package including health and dental insurance, paid time off, paid holidays, retirement benefits, and more.

Responsibilities

What you'll do

Client Communication & Reception

• Answer and manage incoming calls in both English and Spanish
• Communicate professionally with prospective and existing clients
• Screen calls and route messages to the appropriate team member
• Respond to new inquiries and schedule consultations
• Send intake forms and follow up on outstanding information
• Greet clients and create a warm, professional experience
• Maintain accurate lead and intake records
• Process client payments and provide basic administrative assistance

Legal & Administrative Support

• Open new client matters and maintain organized electronic and physical files
• Send engagement letters, invoices, and routine client correspondence
• Assist with document assembly and filing preparation
• Track recurring deadlines and client follow-ups
• Run basic reports to help the team stay ahead of upcoming needs
• Scan, organize, and distribute incoming correspondence
• Archive closed files

Office & Team Support

• Process incoming and outgoing mail
• Assist with calendars, scheduling, and project reminders
• Keep reception, conference rooms, and shared office spaces organized
• Order and maintain office supplies
• Help document and improve office procedures and SOPs
• Support team meetings and other administrative needs
• Help with thoughtful office touches such as client thank-you notes, holiday gifts, and team celebrations

Qualifications

Required:

• Fluency in both English and Spanish, with the ability to comfortably handle client conversations in either language
• Strong phone and interpersonal communication skills
• Excellent organization, attention to detail, and follow-through
• A professional, calm, and empathetic communication style
• Ability to manage multiple requests and priorities throughout the day
• Comfort with email, calendars, Microsoft Office, Google Workspace, scanning, and electronic filing systems
• Ability to work in our Freehold office Monday through Friday, 9:00 AM-5:00 PM

Preferred:

• Previous experience in a law firm, professional services firm, medical office, financial services office, or another client-facing administrative environment
• Experience as a receptionist, legal assistant, administrative assistant, office coordinator, or similar role
• Associate’s degree or equivalent professional experience