Senior Enterprise Systems & Endpoint… at Kinaras… · Washington

Senior Enterprise Systems & Endpoint Administrator - Pre-award Location: Washington DC Clearance Level: Congressional Background Check Job Type: Full-Time About Us At Kinaras Solutions, we provide mission critical IT, cloud, and cybersecurity solutions to our federal government partners. We are looking for an experienced Senior Enterprise Systems & Endpoint Administrator to join our team. In this role, you will be the backbone of our enterprise infrastructure, ensuring secure, seamless, and optimized end-user computing environments across both macOS and Windows platforms. Role Overview As a Senior Enterprise Systems & Endpoint Administrator, you will be responsible for enterprise level administration, endpoint management, and advanced troubleshooting in a hybrid on-premises and AWS cloud environment. You will play a pivotal role in enforcing Zero Trust security principles, managing identity and access controls, and mentoring Level I technicians. If you are passionate about automation, seamless deployments, and top tier customer service, we want you on our team! Key Responsibilities • Enterprise Endpoint Management: Provide enterprise-level administration for both macOS and Windows operating systems. Oversee automated imaging, deployment, configuration management, patch management, and strict adherence to organizational security baselines. • Platform Automation: Utilize and support premier endpoint management and automation platforms including Microsoft Intune, JAMF, Ivanti, and KACE to deploy software, manage devices, enforce compliance policies, and streamline routine IT workflows. • Identity & Access Management (IAM): Manage and troubleshoot IAM services, including Microsoft Entra ID (formerly Azure AD), Active Directory, Multi-Factor Authentication (MFA), Role-Based Access Controls (RBAC), and AWS integrated identity solutions. • Advanced Troubleshooting: Diagnose and resolve complex authentication, connectivity, and endpoint performance issues. Leverage system logs, Event Viewer data, macOS Console diagnostics, and other advanced monitoring tools to identify root causes. • Incident Response & Collaboration: Coordinate cross team incident response activities. Work closely with the Service Desk, Network Operations, and Cybersecurity teams to ensure the timely investigation, escalation, and remediation of technical issues. • Cloud & Hybrid Infrastructure Support: Support cloud and hybrid environments with a focus on AWS hosted resources, identity services, and the seamless integration of on-premises and cloud-based infrastructures. • Security & Zero Trust: Ensure all endpoint, user, and network interactions strictly adhere to Zero Trust security principles and organizational compliance standards. • Mentorship & Documentation: Create user friendly guides, meticulously document technical procedures, and mentor Level I technicians to elevate the overall capabilities of the Service Desk. Required Knowledge, Skills, and Abilities • Proven expertise in administering and troubleshooting Windows and macOS at an enterprise scale. • Hands-on experience with MDM/Endpoint management tools (Intune, JAMF, Ivanti, KACE). • Strong understanding of Microsoft Entra ID/Active Directory, MFA, and RBAC administration. • Deep knowledge of advanced system administration, including automated imaging processes, patch management, and baseline configurations. • Clear and effective communication skills, with the ability to translate complex technical issues into easy-to-understand guidance. • Exceptional customer service and problem-solving skills, with a proven ability to prioritize tasks and meet tight deadlines while maintaining a professional and responsive demeanor. Preferred Qualifications Education: • Bachelor’s degree in Information Technology, Computer Science, or a closely related field. Certifications: To be highly competitive, candidates should possess or be willing to obtain the following certifications: • CompTIA Security+ • Microsoft Certified: Endpoint Administrator Associate (or equivalent) • Apple Certified IT Professional • AWS Certified Cloud Practitioner (or a higher-level AWS certification such as SysOps Administrator) • ITIL Foundation (or equivalent service management certification) • Certified SysOps Administrator – Associate Why Join Kinaras Solutions? • Comprehensive health, dental, and vision benefits. • Competitive compensation and 401(k) matching. • Opportunities for professional development and certification reimbursement. • A collaborative, forward-thinking team environment dedicated to supporting critical government missions. Equal Employment Opportunity (EEO) Statement: Kinaras Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. Equal Opportunity Employer Disclosure: Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact hr@kinarassolutions.com. Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required.