Kidango→
Program Business Partner (HR) at Kidango in Fremont
Job Description
A little about us… Kidango (kidango.org) is an early learning nonprofit committed to setting every child on a path to thrive in kindergarten and in life. We believe that all children can reach their full potential if they and their families have access to the right opportunities and resources. As the largest child care provider in the San Francisco Bay Area, we provide thousands of children, especially those from low-income families, with safe, healthy, nurturing environments and relationships. Through our policy work, we aim to take our expertise beyond the children and families that we serve, and drive change in early childhood education at the local, state and federal levels. Our goal is to make sure all children have the social, emotional, and academic skills they need to learn, grow and realize their potential.
About The Role
Reporting to the Chief People Officer (CPO), the Program Business Partner (HR) serves as a key integrator of Kidango’s HR strategy, programs, and priorities. Working collaboratively across HR functional areas, this role is a central connector, facilitator, and communication partner, coordinating information, activities, and ensuring HR processes are translated into clear, timely and understandable policies and operating procedures for leaders and employees. Through strong project management, process discipline, data analysis, and cross-functional collaboration, this role supports attainment of HR strategic initiatives and OKRs, HR processes are documented, and department contributions and impact are clearly measured, communicated, and understood throughout the organization.
What You’ll Be Doing
Project Management
- Act as a trusted liaison and provide comprehensive program management support to the CPO.
- Lead and project manage HR initiatives from planning through execution and evaluation, ensuring deliverables are completed on time and within scope.
- Coordinate cross-functional workstreams involving Recruitment, Employee Relations, Benefits, Payroll, Compliance, and Professional Learning and Development.
- Facilitate project meetings, maintain centralize project tracking, track action items, identify risks and dependencies, and escalate issues to the CPO as needed.
Strategic Plan Support
- Track progress on the People Operations Roadmap, monitoring the status of strategic priorities, key initiatives, and deliverables across all HR functional areas.
- Manage the department's Objectives and Key Results (OKR) framework, including goal documentation, progress tracking, and quarterly reporting.
- Monitor key performance indicators (KPIs) and operational metrics to assess performance and identify areas for improvement.
Data and Reporting
- Compile and analyze HR data to evaluate effectiveness and impact of talent management at Kidango.
- Identify trends, patterns, and opportunities in workforce data and present actionable insights with recommendations.
Compile, analyze, and interpret HR data across all functional areas to produce quarterly reports on talent management.
- Support the design, distribution, and analysis of employee surveys, including engagement surveys, onboarding surveys, and exit surveys.
SOPs and Operational Effectiveness
- Develop, document, and manage standard operating procedures for all HR functional areas, ensuring consistency, accuracy, operational excellence, and compliance across all HR functions.
- Develop process maps, workflow diagrams, and job aids that support SOP implementation and staff training.
- Analyze and optimize operational processes to enhance efficiency and productivity.
- Coordinate annual SOP review and revision processes with each HR functional area and ensure SOPs are accessible, clearly written, and updated to reflect changes and updates.
Communications
- Maintain a communications calendar for HR department announcements, deadlines, events, and campaigns.
- Facilitate communication and collaboration across HR teams (Recruitment, Benefits, Payroll, Employee Relations, Compliance, Professional Learning and Development, HR Systems) to achieve operational objectives.
- Draft reports, presentations, newsletters including content development, design coordination, and editing.
- Develop and coordinate HR communication including policy, updates, and program announcements.
Other Duties
- Support the development of the annual HR budget by compiling cost data, vendor proposals, and initiative-level spending projections.
- Perform other duties as assigned.
Required Qualifications
- Bachelor's degree in HR Management, Business/Public Administration, Organizational Development, or a related field.
- Minimum five (5) years of relevant experience with three (3) years of project management experience.
- Demonstrated experience managing cross-functional projects with multiple stakeholders and competing timelines.
- Experience with writing and maintaining standard operating procedures, policies, and process documentation.
- Experience compiling, analyzing, and presenting workforce data and HR metrics to leadership audiences.
- Excellent analytical skills; ability to compile/interpret complex data, trends, and translate findings to recommendations.
- Exceptional written and verbal skills.
- Excellent leadership and interpersonal skills to foster effective professional partnerships with staff and stakeholders.
- Strong proficiency in Google Suite and/or Microsoft Office Suite; proficiency with Canva and Claude AI preferred.
- Ability to work independently with minimal supervision while also collaborating effectively as part of a team.
Additional Requirements
- Must pass a health screening and TB test
- Must pass background fingerprint clearance
- Valid Driver License
- Must be 18 years or older
- The ability to lift up to 30lbs may be needed during some job duties
- The employee will be required to use hands for computer work, answering phone calls, etc.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
Video Surveillance Notice
Kidango may use video surveillance in classrooms and common areas at its centers to help maintain the safety and security of children, staff, families, and facilities. Employees working at these locations may be recorded as part of these safety measures.
Perks
- An opportunity to improve real lives, solve hard problems, and change the world
- Friendly, supportive, and adventurous environment with a team of engaged colleagues
- A comprehensive, industry-leading benefits package
- Opportunities to connect with and learn from colleagues and partners around the world
Drug-Free Workplace
We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Kidango makes all decisions involving any aspect of the employment relationship without regard to race, color, religion, age, gender, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.
EEO
A diverse and inclusive workplace where we learn from each other is an integral part of Kidango’s culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!
If you need assistance or accommodation to complete your application, please contact our recruitment team at recruitment@kidango.org. We’re happy to support you through the process.