Service Advisor

Location: Santa Maria, CA, 93456

Job Overview

We are seeking a highly motivated and energetic Service Advisor to join our team in Santa Maria, CA. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is passionate about providing exceptional customer service. As a Service Advisor, you will be the primary point of contact for our customers, ensuring they receive a safe and reliable vehicle while delivering an above and beyond experience.

Key Responsibilities

• Greet guests promptly and with high energy and enthusiasm.
• Answer phones professionally and energetically, handling phone sales and inquiries.
• Provide outstanding customer service by anticipating needs and not waiting to be asked to assist.
• Effectively prioritize and manage multiple tasks in a fast-paced environment.
• Identify and solve customer problems quickly and efficiently.
• Ensure customers receive safe and reliable vehicles upon service completion.
• Maintain organized records and documentation related to customer interactions and service orders.
• Work towards and exceed sales goals through effective communication and problem-solving skills.
• Demonstrate self-motivation and a high-performance attitude consistently.

Required Skills & Qualifications

• Strong sales and phone sales skills.
• Excellent customer service abilities with a genuine desire to help people.
• Ability to thrive in a fast-paced, multitasking environment.
• Exceptional phone skills with high energy and enthusiasm.
• Effective problem-solving and prioritization skills.
• Highly organized and detail-oriented.
• Self-motivated with a proven track record as a high performer.
• Ability to greet and tend to guests promptly and warmly.

Compensation

This position offers a commission pay plan, rewarding your dedication and success in sales and customer satisfaction.