Field Sales Technician at KeyMe in Knoxville, TN

About Us

KeyMe Locksmiths is an exciting company disrupting the $12B locksmith industry through its robotics technology, retail footprint and nationwide locksmith network. KeyMe Locksmiths leads the industry in both customer experience and technological innovation, consistently setting new standards for service excellence and reliability.

We’re committed to providing a diverse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. KeyMe Locksmiths does not discriminate against qualified applicants or employees with respect to any terms or conditions of employment on account of any characteristic protected by state or federal law or local ordinance.

About the Role

We’re looking for a Field Sales Technician to join our team in a unique role that combines customer-facing sales with hands-on automotive work. You’ll represent KeyMe, engage customers, promote our services, and cut and program automotive keys on the spot.

Experience cutting and programming automotive keys is a plus, but not required! We provide full training and a willingness to learn are key. A strong interest in cars or experience in the automotive industry (parts, service, or sales) is also a plus.

We’ve seen success from people coming from a variety of backgrounds, including automotive, locksmith, retail, and sales.

What You’ll Do

• Engage customers and promote KeyMe’s on-the-spot car key duplication service.
• Explain our services, build trust, and close sales.
• Cut, clone, and program automotive keys, fobs, and remotes across a variety of makes and models.
• Troubleshoot basic cutting and programming issues.
• Test keys for accuracy and functionality before handoff.
• Provide a positive customer experience from start to finish.
• Set up and maintain the van, equipment, tools, and inventory.

What We’re Looking For

• Outgoing, enthusiastic, and comfortable talking with customers in a fast-paced retail environment.
• Hands-on, tech-savvy, and willing to learn new technical skills.
• Dependable, punctual, and comfortable working independently.
• High school diploma or GED.
• Valid driver’s license and clean driving record.
• Available to work a variable schedule, including weekends and holidays. Schedule and days off may vary based on business needs.
• Able to lift up to 50 lbs and stand for extended periods.
• Able to travel to different worksites
• Must pass a background check.
  

What We Offer

• $24/hour + uncapped commission
• Opportunity for career growth and development
• Tools, equipment, and uniform provided
• Health, dental, and vision insurance
• 401K plan with match
• PTO
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Basic Life and AD&D Insurance