Server at Kerbey Lane Cafe in Austin, TX

Description

Job Title: Server Department: Operations Reports to: Managing Partner or Store Leader on Duty

Typical Work Week:

Position Summary: Sell and serve food and drinks while providing guests with excellent and welcoming service according to the Kerbey Lane Steps of Service.

Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following: • Able to promote a welcoming environment for guests and fellow team members. Interact with guests in a friendly and efficient manner. • All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guest’s expectations. • Complete and pass Kerbey Lane training program, the TABC Seller Server Training • Check identification of guests to ensure they are of legal age to consume alcoholic beverages. • Serve 4-5 tables, or more as determined by Store Leader. • Ability to suggestively sell, including but not limited to beverages, appetizers, entrees, specials and desserts. • Take food and drink orders while using a point-of-sale system. • Answers phone calls and answers questions concerning the menu and restaurant. • Maintain specific side work and ensure total cleanliness and smooth operation of the restaurant. • Follow Store Leader’s instructions and suggestions regarding their tasks. • Communicates with expediters, hosts, bussers, and managers and assists in an entire team effort. • All other duties as directed, including having fun with our guests and your co-workers.

Requirements

Essential Physical Requirements: • Walks and stands during entire shift • Reaches, bends, lifts, shakes, stirs, carries, and wipes. • Must have the ability to frequently lift and carry bus tubs, trays, and other objects weighing 25 pounds or more. • Must be age 18 or over to serve/sell alcohol according to State regulations

Additional Information

Knowledge and Skills:

• Food Handler Certified by State of Texas and city which the location is in.
• TABC Certification