Marketing Manager at Kempinski Hotels in Cairo, Cairo, Egypt

SCOPE

The overall scope of the Marketing Manager is to assist the Director of Sales & Marketing to position and promote Kempinski Nile hotel and its outlets as the market leader through Marketing activities as well as to ensure compliance with the brand Kempinski.

The job of Marketing Manager is executed satisfactorily when:

• Marketing activities are created, planed, coordinated and implemented.
• Targeted goals as defined in the hotel marketing plan are reached.
• Kempinski’s brand is protected and the awareness of the Kempinski brand as defined in the strategic marketing plan is enhanced.

At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities.

The Marketing Manager fulfils their role as a Talent Development Ambassador when:

• They actively support and implement Talent Development initiatives as a part of their daily activities.
• They identify Marketing talents in their department and throughout the hotels as per below definition* and actively support their career development.
• They support and initiate transfer, cross exposure and task force assignments for their team.
• They personally conduct performance evaluations with their team on a regular basis and take personal interest for their talents’ development plans.
• They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region.

Key Responsibilities

• Under the supervision of the Director of Sales & Marketing create the hotel media and marketing plan.
• Implement media and marketing plan and coordinate with agencies.
• Determine overall marketing campaign ROI. Monitor and review the response rates in order to improve and take corrective measures (where applicable).
• Play a significant role in developing the hotel Marketing budget and maintain budget control.
• Under the guidance of the Director of Sales & Marketing create and implement all Marketing activities, including but not limited to:
• Creation and print of collateral
• Promotions and packages
• Advertising
• Market analysis
• Photo-shootings
• Plan, coordinate and implement direct marketing, both on- and offline.
• Maintain guest database for mailings.
• Liaise with F&B department to promote F&B outlets.
• Create, coordinate and maintain give-aways and collateral.
• Ensure picture storage and distribution systems are maintained (Picture Park & VFMLeonardo).
• Provide content and images for websites according to Corporate Identity.
• Ensure content and photography of 3rd party websites is maintained.
• Ensure compliance with Corporate Identity guidelines.
• Act as brand custodian for hotel and Kempinski brand.
• Ensure all creatives are reviewed and approved by Corporate Marketing in a timely manner before the advertising agency or printer proceeds.
• Attend to and deliver all requirements of Corporate Marketing within the given deadlines.
• Coordinate between the hotel and Corporate Marketing and agencies whenever necessary.
• Maintain updates of Corporate Marketing guidelines and inform colleagues.
• Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.
• Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.
• Proactively promote Rooms, Food and Beverage including Banquet/Conferences, or any other current or forthcoming activities which lead to potential sources of business.
• Contribute to my.kempinski to share best Marketing practices, the best practices can be collateral, successful promotions, outlet launches etc, this provides a channel for inter-hotel learning and also creates motivation.
• Conduct competition checks, benchmarking and follow up on market trends on a regular basis.
• Keep up to date with Marketing trends and tools to enhance the continual learning process and make recommendations to the Director of Sales & Marketing.
• Follow the sales and marketing results and propose corrective actions if needed.
• Take part in sales and marketing training programmes.
• Keep up to date with the latest developments in the hotel including all activities, promotions, rates of the hotel.
• Provide administrate support for the Marketing office in the absence of a coordinator.

Skills, Knowledge and Expertise

EDUCATION: Bachelor Degree in Hospitality or in Marketing

EXPERIENCE: To fill the position, one of the following is required: 3-4 years experience in the hotel marketing department

LANGUAGE: Ability to work and communicate in a multinational environment: Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial

COMPETENCIES:

• Proficient understanding of the Marketing Principle fundamentals, concepts, tools and practices.
• Copywriting skills
• Experience in developing and running Marketing campaigns and their analysis
• Proven project management skills

INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Straightforward
• Team-oriented
• Creative
• Multi-tasking
• Flexible
• Analytical-minded
• Decision maker
• Capable to work independently
• Problem solving
• Leadership skill

About Kempinski

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.