Auto Field Appraiser - Drive-In/Baldwin Park, CA

Summary: Kemper is one of the nation’s leading specialized insurers, seeking a Drive-In Auto Field Appraiser to investigate, evaluate, and appraise damaged automobiles. The role involves examining vehicle damage, preparing appraisals, negotiating repair prices, and ensuring adherence to claims procedures. Responsibilities: - Examines first and third-party vehicle damage - Follows the company photograph guidelines to verify the identity of the vehicle and to thoroughly document current condition/damage, prior damage, vehicle options, etc - Prepares accurate written appraisal to determine and verify the extent of vehicular damage - Ensures adherence to claims procedures and guidelines prescribed by the company to produce a high-quality work product - Negotiates repair prices with repair facilities and secures agreed prices for repairs - Maintains a list of company approved part suppliers and uses these firms whenever possible/applicable to control the cost of repairs and to ensure quality work - Negotiates settlements in a timely manner as assigned - Ensures equitable and fair payment of physical damage losses within authority granted - Obtains all necessary documentation to substantiate the appraisal and/or settlement being offered - Returns completed appraisal to the handling office no later than 24 hours after inspection Required Qualifications: - 1+ years of experience in automobile appraising required - High school Diploma or GED required - Experience with CCC One - Must have good computer skills - Must have good planning and organizing skills - Must have good written and verbal communication skills - Must have the ability to effectively deal with conflict Preferred Qualifications: - Insurance carrier experience is a plus Required Skills: Automobile appraising, CCC One Important Skills: Insurance carrier experience Nice-to-Have Skills: Computer skills, Planning, organizing, Bilingual skills, Written communication, Verbal communication, Conflict resolution Benefits: Medical, Dental, Vision, PTO, 401k