KBC Global→
SERVICE ENGINEER at KBC Global in Puchong, Selangor, Malaysia
Skills
Job Description
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
MAIN DUTIES & RESPONSIBILITIES
- Service Activities
- Perform assigned service activities efficiently, ensuring compliance with company standards and customer requirements.
- Troubleshoot and resolve technical issues related to Yokogawa products and systems, providing timely support to customers.
- Maintenance Tasks
- Conduct periodic maintenance on equipment and systems to ensure optimal performance and reliability.
- Perform shutdown maintenance activities, coordinating with customers to minimize operational disruptions.
- Follow preventive maintenance schedules and procedures to ensure equipment longevity.
- Site Startup and Commissioning
- Manage site startup processes, ensuring all systems are properly installed and operational.
- Conduct commissioning activities, including testing and validation of systems to meet customer specifications and operational requirements.
- Collaborate with project teams to ensure smooth transitions from project completion to operational status.
- Service Documentation
- Prepare and maintain accurate service documentation, including service reports, maintenance logs, and commissioning records.
- Ensure all documentation complies with internal standards and regulatory requirements.
- Provide feedback and insights for service improvement based on documentation and service experiences.
- Customer Interaction
- Communicate effectively with customers to understand their needs and provide appropriate technical support.
- Train customers on the operation and maintenance of Yokogawa products as needed.
- Other Activities
- Ensure compliance with the requirements of ISO 9001/45001/14001/27001 standards and company policies & procedures.
Education Requirements:
- A Degree or Diploma in any discipline of Engineering
- Experience in making training presentation for customers
- Good interpersonal and communication skills, able to perform under pressure.
- Integrity and trustworthiness to ensure full compliance with company ethics
- Strong believer of team work with skills of influencing
- Possess own transport and willing to travel extensively
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!