Global Services, Customs Specialist at Kühne + Nagel… · Barreal

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Take the next step in your career with a leading global logistics company. Join our team at Kuehne+Nagel Global Services, where you'll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment.

How you create impact

The Customs Specialist provides operational support for customs processing activities, ensuring accurate and timely execution of transactions in compliance with internal procedures, regulatory requirements, and service level agreements (SLAs). The role involves reviewing customs documentation, validating shipment data, supporting import/export filings through systems such as CargoWise, and coordinating with internal teams and global branches to maintain compliance and operational efficiency. Success in this role requires strong attention to detail, adherence to structured processes, and the ability to manage high transaction volumes while meeting productivity and quality KPIs. Experience in freight forwarding, customs brokerage, or logistics operations is an advantage.

• Process customs transactions according to SOPs, work instructions, and regulatory requirements.
• Review and validate customs documentation, including commercial invoices, packing lists, bills of lading, and airway bills.
• Enter and maintain accurate shipment data in operational systems to support customs entry, export, and transit processes.
• Prepare and support customs filings while ensuring compliance with company procedures and applicable regulations.
• Maintain accurate operational records and documentation.
• Meet productivity, quality, and cost-efficiency targets while minimizing errors, penalties, and service disruptions.
• Coordinate with internal stakeholders and global branches to ensure smooth customs operations.
• Identify operational risks, escalate issues promptly, and support continuous improvement initiatives.
• Participate in training, process migrations, stabilization activities, and operational readiness for new customers or services.
• Contribute to operational excellence, automation projects, and service quality enhancements.
• Safeguard the confidentiality of customer information, operational data, and regulatory requirements.

What we would like you to bring

• • High school diploma minimum.

    • Intermediate to advance English.

    • Proficiency in MS Office Suite (Word, Excel, PowerPoint).

    • Knowledge or experience of international trade, Customs entry processing or declaration filing, logistics shared services or global services centers, customs brokerage operations, freight forwarding operations or import or export documentation.

    • Experience with operational or logistics platforms is an advantage.

    • Ability to review and validate shipping or customs documentation such as commercial invoices, packing lists, and transport documents.

    • Strong attention to detail and accuracy in data handling.

    • Proactive mindset with the ability to identify potential issues and propose improvements.

    • Effective communication skills in a multicultural and global operational environment.

    • Team-oriented attitude with the ability to collaborate across departments and regions.

    • Problem-solving skills with the ability to manage operational challenges in a structured manner.

      Work schedule: Monday to Friday from 7:45 a.m. to 4:45 p.m. under hybrid model.

This position is subject to a rotating schedule and shift, which may vary between day, night, or mixed shifts. Your days off will also be assigned by the company, and both your schedule and days off may be modified with a minimum notice of five (5) business days.

What's in it for you

At Kuehne + Nagel Global Services, you’ll be part of a globally recognized leader, working in an environment that thrives on innovation and efficiency. This role offers the opportunity to collaborate with diverse teams, gaining exposure to international best practices while leveraging cutting-edge tools to optimize operations and communication. We foster a culture that values problem-solving, continuous improvement, and professional growth, providing structured development programs and clear paths for career advancement. Join us and be part of a dynamic, forward-thinking team that is shaping the future of global services.

This position is classified under the internal job leveling framework as S3 level.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.