Corporate Soul Coordinator at JSX · Dal-Tile…

Job Description:

This Is How We Fly At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role The Corporate Soul Coordinator is a key member of our Human Resources team, providing hands-on support across HR operations, HR Business Partner functions, benefits, and HR technology. You’ll help ensure the processes behind the Crewmember experience are accurate, compliant, organized, and executed consistently.

You’ll support Crewmembers from onboarding through separation, maintain critical employee records, assist with benefits and compliance activities, and help troubleshoot everyday HR questions. This is an ideal opportunity for a detail-oriented HR professional who enjoys variety, takes ownership of the details, and wants exposure to multiple areas of Human Resources.

This is an in-office position based at JSX Headquarters in Dallas, TX. Applicants must reside in the DFW Metroplex at the time of application in order to be considered, as relocation is not available for this role.

A Day in the Life In this role, you’ll:

• Coordinate and launch new-hire onboarding activities and ensure required employment documentation is collected and processed on time.
• Complete I-9 verification and reverification in accordance with federal requirements.
• Maintain Crewmember records and documentation following orientation and throughout the employee lifecycle.
• Coordinate administrative processes for voluntary and involuntary separations, including supporting the recovery of company-issued equipment and access credentials.
• Respond to initial unemployment inquiries from state agencies and route matters appropriately.
• Assist with documentation related to employee investigations, corrective actions, and other employee relations matters.
• Support workers’ compensation case administration and related documentation.
• Maintain accurate and organized electronic personnel records by uploading, filing, and updating documents within the HRIS.
• Assist with legal documentation and HR-related compliance activities.
• Respond to inquiries submitted through the Corporate Soul inbox and Workday, resolving routine questions and routing more complex matters to the appropriate HR partner.
• Support administration of Crewmember benefits programs and wellness initiatives.
• Track intermittent leave and support the Tuition Reimbursement Program.
• Provide administrative and Crewmember support during Annual Open Enrollment.
• Review HR transactions and employee data for accuracy and completeness.
• Conduct periodic audits of HR processes, documentation, and compliance requirements.
• Maintain HR metrics and reporting, including exit interview trends and workforce analytics.
• Troubleshoot basic Workday questions and partner with HR Technology on escalated system issues.

Why You’ll Love This Role

• Build a Broad HR Foundation: Gain hands-on exposure to HR operations, benefits, employee relations, compliance, reporting, and HR technology.
• Support Every Stage of the Crewmember Journey: Your work will directly support Crewmembers from their first day through important moments throughout their JSX career.
• Become a Trusted Resource: Serve as an accessible first point of contact and help Crewmembers navigate everyday HR questions and processes.
• Work Across the Business: Partner with HR professionals, leaders, and Crewmembers throughout JSX while developing a well-rounded understanding of the organization.
• Make the Details Matter: Your accuracy, organization, and follow-through will help ensure critical HR processes remain compliant, efficient, and Crewmember-friendly.

What Makes a Successful Corporate Soul Coordinator? We’re looking for someone who is:

• Detail-Oriented: You understand that accuracy matters when working with employee records, benefits, compliance documentation, and HR systems.
• Organized: You can balance multiple requests, deadlines, and administrative processes without losing track of the details.
• Service-Minded: You approach Crewmember questions with professionalism, responsiveness, and a genuine desire to help.
• Discreet: You understand the sensitive nature of HR information and handle confidential matters with sound judgment and care.
• Adaptable: You’re comfortable shifting priorities and supporting different areas of HR as business needs evolve.
• Collaborative: You communicate effectively, know when to involve the right partner, and enjoy working across teams to solve problems.
• Entrepreneurial: You take initiative, look for better ways to get work done, and take ownership of seeing tasks through to completion.

Required Experience

• High school diploma or equivalent.
• 2+ years of experience in Human Resources, Benefits, Employee Relations support, or a similar role.
• Working knowledge of HR practices, programs, and employment laws necessary to support a high-volume HR environment.
• Experience handling confidential or sensitive employee information.
• Proficiency with Microsoft Office Suite.
• Strong written and verbal communication skills.
• Strong organization and time-management skills with the ability to manage multiple tasks and changing priorities.

​ Preferred Experience

• Associate degree or higher.
• Experience using Workday or a similar HRIS.
• aPHR or PHR certification.

​ Benefits & Perks

• Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer-paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel on other major domestic and international airlines for you and your qualifying immediate family.
• 401(k) Match: 50% of your first 8%.
• Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information This role involves intermittent physical activity, including bending, reaching, and prolonged periods of sitting, and requires the ability to occasionally lift 5–20 pounds. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate, including emergencies, changes in workload, rush jobs, technical developments, or evolving business needs.

JSX seeks to provide equality of opportunity in all aspects of employment and to ensure all personnel activities—including recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff, and termination—remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!

Compensation Range: $47,500.0 - $58,200.0

JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.