Marketing Campaign Manager - Business Banking at JPMorganChase in Ohio

Execute and optimize geo-targeted acquisition campaigns across channels with strong controls, QA, and localization.

Join a dynamic team bringing campaigns to life end-to-end—partnering across teams, ensuring quality execution, and delivering customer-first experiences with flawless attention to detail.

As a Marketing Campaign Manager-Business Banking at JPMorganChase within Consumer & Community Banking, you will execute and optimize geo-targeted acquisition and awareness campaigns across digital, email, print, and branch/market programs. You will coordinate localized creative, offers, disclosures, and messaging by geography/segment/branch footprint while partnering with stakeholders on targeting, measurement, and reporting. You will maintain a strong controls environment and QA rigor to ensure accurate, compliant, high-quality execution and a seamless end-to-end customer experience.

Job responsibilities

• Build and deliver geo-targeted acquisition and awareness campaigns across digital, email, print, and branch/market programs.
• Coordinate localization and versioning of creative, offers, disclosures, and messaging by geography, segment, and branch footprint.
• Partner with stakeholders to align targeting approach, execution details, measurement, and reporting for geo-specific initiatives.
• Maintain a robust controls environment and perform QA across localized executions to ensure accuracy, compliance readiness, and consistent brand quality.
• Optimize direct response marketing campaigns to enhance results, create efficiencies, and reduce costs.
• Prioritize end-to-end customer experience by ensuring exceptional service and flawless execution of campaign details.
• Collaborate with the internal creative agency or use self-service creative tools to develop creative versions tailored to each program, including localized/geo-specific versions.
• Provide hands-on design support and/or editing for marketing assets as needed.
• Apply AI tools appropriately to improve the quality, consistency, and efficiency of marketing materials while exercising strong judgment on accuracy and readiness.

Required qualifications, capabilities, and skills:

• 2+ years of experience in digital, direct (print), and/or email marketing; Bachelor's Degree in Marketing or a related field.
• Execute or support geo-targeted and localized campaigns, including managing location-based versioning across channels.
• Coordinate execution details that vary by market and branch footprint.
• Create, edit, and/or QA marketing creative with strong attention to detail.
• Apply AI to drive higher-quality marketing materials and faster, more consistent execution.
• Think strategically while remaining hands-on with marketing delivery and project execution details.
• Manage multiple initiatives simultaneously and work effectively under pressure with tight deadlines.
• Build relationships and negotiate effectively to earn trust among partners and team members.
• Communicate clearly in writing and verbally.

Preferred qualifications, capabilities, and skills:

• Experience with geo-targeting approaches and localized marketing strategies across multiple markets
• Experience supporting customer acquisition campaigns and offer-driven marketing programs; familiarity with campaign testing methodologies (for example, A/B testing) and applying learnings to improve performance
• Experience working in a regulated industry with disciplined review, approval, and documentation practices
• Experience partnering with analytics or measurement teams to improve segmentation, targeting, and performance reporting
• Use Adobe Creative Cloud Tools (e.g.,Photoshop, Illustrator, InDesign) to support creative development, editing an/or QA.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans